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How do I change a users logon, mailbox, account name?

Posted on 2013-05-31
Medium Priority
Last Modified: 2013-05-31
A user has informed me that their account name is wrong and has requested it to be changed. from to (example of course). How do I accomplish this with losing account data?
Question by:ID10Tz
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Accepted Solution

icorps earned 2000 total points
ID: 39210714
There are a 2 different ways you can do this as explained here and keeping the data is the main goal:
LVL 32

Expert Comment

by:Scott C
ID: 39210718
First of all...what email system are you using?  We need this information to be able to help you.

Author Comment

ID: 39210779
icorps: reading right now
ScottCha: Exchange 2003
LVL 32

Expert Comment

by:Scott C
ID: 39210785
Ok.  Then icorps post should have you covered.

Expert Comment

ID: 39210884
In exchange 2003  Go to Active Directory Users and Computers.  Right click the user and rename.  A box will appear to ask you to update all user parameters.  If recipient update services are running it will change the E-Mail alias for you or you can go to the account properties under E-Mail address and update them manually.  Make sure the AD users and computers has the exchange tools installed.

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