How do I change a users logon, mailbox, account name?

Posted on 2013-05-31
Last Modified: 2013-05-31
A user has informed me that their account name is wrong and has requested it to be changed. from to (example of course). How do I accomplish this with losing account data?
Question by:ID10Tz

Accepted Solution

icorps earned 500 total points
ID: 39210714
There are a 2 different ways you can do this as explained here and keeping the data is the main goal:
LVL 30

Expert Comment

by:Scott C
ID: 39210718
First of all...what email system are you using?  We need this information to be able to help you.

Author Comment

ID: 39210779
icorps: reading right now
ScottCha: Exchange 2003
LVL 30

Expert Comment

by:Scott C
ID: 39210785
Ok.  Then icorps post should have you covered.

Expert Comment

ID: 39210884
In exchange 2003  Go to Active Directory Users and Computers.  Right click the user and rename.  A box will appear to ask you to update all user parameters.  If recipient update services are running it will change the E-Mail alias for you or you can go to the account properties under E-Mail address and update them manually.  Make sure the AD users and computers has the exchange tools installed.

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article demonstrates probably the easiest way to configure domain-wide tier isolation within Active Directory. If you do not know tier isolation read…
Did you know that more than 4 billion data records have been recorded as lost or stolen since 2013? It was a staggering number brought to our attention during last week’s ManageEngine webinar, where attendees received a comprehensive look at the ma…
This tutorial will walk an individual through the steps necessary to join and promote the first Windows Server 2012 domain controller into an Active Directory environment running on Windows Server 2008. Determine the location of the FSMO roles by lo…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question