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  • Status: Solved
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'network path not found' when joining to a domain

This started with the user being unable to login today due to "the domain is unavailable" So one of the first steps I did was to take it off the domain and re add it. However, it's not letting me add it back on the domain. And I'm a domain admin.

Machine gets an IP via ipconfig, and is pingable. I'm logged in as local admin.
Tried disabling/re-enabling the network adapter as well as uninstalling/reinstalling it. Tried a release/renew. Tried changing network cables. Ran ipconfig /all and everything looks normal. I disabled the windows firewall.

Now, I did notice the Net Logon service was set to Manual and wasn't started, however, when I tried starting it, it said that it is unable to start because it has "no work to do."

Tried googling it and was told to "change network adapters" (which I only have 1, and no additional network card) and to manually add the DNS IP, which I did but to no avail.  I've done reboots after each of these steps.

A couple of other possible "hints" are that, she was prompted to change her password today, and when she tried doing so is when all of this started. I manually reset her pw in AD. She is able to log on to other machines just fine.

the other thing is that when I first came over to her machine, I noticed an error but she clicked OK on it before I got to read the whole thing, but what I did see is that it said something about a user profile being corrupt. However, I haven't seen that error come back.

That's about all the info I have. and basically, the biggest issue is that I cannot rejoin this PC to the domain. Any ideas? thanks in advance.
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Tymetwister
Asked:
Tymetwister
1 Solution
 
Paul MacDonaldDirector, Information SystemsCommented:
Can you ping any DC?  DNS server?  Default gateway?  

Can you otherwise get to the Internet or another resource on the network?

Since you've checked the settings, I presume TCP/IP is enabled.  What about IPv6?  

If you move the machine to another location (another network jack) can it connect?
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TymetwisterAuthor Commented:
The service TCP/IP NetBIOS Helper wasn't running. Once I started it I was able to join the computer to the domain. No idea why it stopped running in the first place.
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