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PLEASE HELP - No dialog when i hit save as in word

Posted on 2013-05-31
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Last Modified: 2013-05-31
Windows 64 bit system always gives me this same exact issue.  When i go to save as after installing office 2010 the save as freezes and locks up office.  The computer is on a domain.
I disabled network visiablity
I reinstalled office
I ran office in safe mode
I disconnected all network drives
I ran sfc /scannow

Nothing seems to fix this issue other than downgrading the computer to 32 bit windows.
Please help this happens constantly there has to be some type of fix!
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Question by:bbimis
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AdrienneSperber earned 500 total points
ID: 39211871
Did you install the 64-bit version of Office?  It's probably a compatibility issue,  if it's the 32-bit version i'd install 64-bit, if it's the 32-bit version i'd trying installing 64.
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by:bbimis
ID: 39211876
Does the install not auto detect? I have a setup file and then two folders x86 and x64
I can try running the specific setup in x64 and see if that works.
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LVL 9

Expert Comment

by:AdrienneSperber
ID: 39211911
It installs the 32 bit version by default, so definitely try out 64 bit
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Author Closing Comment

by:bbimis
ID: 39211912
thanks a million i wasn't aware that the setup.exe defaults to 32 bit regardless of the system. I ran the x64 setup.exe and it works fine thanks again
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