Solved

problem getting backup exec 2010 R2  to see new netapp cifs share can't establish a connection to the server

Posted on 2013-05-31
10
1,629 Views
Last Modified: 2013-06-03
I just got a new netapp with the latest Ontap on it , now when i try to browse shares on the netapp from Backup exec 2010 R2 if fails with

can't establish a connection to the server


 That's the problem, there are no shares visible, it just says it can't connect to the network device.
0
Comment
Question by:NAMEWITHELD12
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 10
10 Comments
 
LVL 1

Author Comment

by:NAMEWITHELD12
ID: 39212330
is ontap 8.1.2
0
 
LVL 1

Author Comment

by:NAMEWITHELD12
ID: 39212334
sgmon.exe and setlect job engine RAWS and try again
0
 
LVL 1

Author Comment

by:NAMEWITHELD12
ID: 39212336
NDMP connectintion failed
0
Get your Disaster Recovery as a Service basics

Disaster Recovery as a Service is one go-to solution that revolutionizes DR planning. Implementing DRaaS could be an efficient process, easily accessible to non-DR experts. Learn about monitoring, testing, executing failovers and failbacks to ensure a "healthy" DR environment.

 
LVL 1

Author Comment

by:NAMEWITHELD12
ID: 39212337
is there a service for ndmp?
0
 
LVL 1

Author Comment

by:NAMEWITHELD12
ID: 39212338
I am told that NDMPis shut off
0
 
LVL 1

Author Comment

by:NAMEWITHELD12
ID: 39212347
)      Review and Enable NDMP on the Netapp Controller(s)
 
a.       Check NDMP current status
 
ndmpd status
 
 
 
b.      Enable NDMP
 
ndmpd on
0
 
LVL 1

Author Comment

by:NAMEWITHELD12
ID: 39212357
To set the dynamic port range, perform the following :
 1.Select Tools  | Options
2.On the Properties pane, under Job Defaults, click Network and Security
3.Select the Enable remote agent TCP dynamic port range check box and then enter the appropriate values in the respective fields (Figure 4)
0
 
LVL 1

Accepted Solution

by:
NAMEWITHELD12 earned 0 total points
ID: 39216675
problem : New Netapp share cannot be seen by backup exec, backup Exec version 2010 R2 cannot connect to  NetApp ONTAP Version 8.12 cannot see the shares "can't establish a connection to the server" will be the error on the backup exec 2010 R2


Solution:

1)  enabled the "Enable selection of user shares" in the BE options.

2) test if not working still  ..proceed to 3

3)Change the port number of RAWS on media server. i.e, In C:\Windows\System32\Drivers\etc\services file, add an entry like below and check selection.
NDMP 12000/tcp #BE remote agent
i added this ndmp line to the bottom of the services file, and now i can browse the new netapp


http://www.symantec.com/connect/forums/backup-exec-2012-netapp-cifs-shares
0
 
LVL 1

Author Closing Comment

by:NAMEWITHELD12
ID: 39216719
can't establish a connection to the server
0

Featured Post

[Live Webinar] The Cloud Skills Gap

As Cloud technologies come of age, business leaders grapple with the impact it has on their team's skills and the gap associated with the use of a cloud platform.

Join experts from 451 Research and Concerto Cloud Services on July 27th where we will examine fact and fiction.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Microservice architecture adoption brings many advantages, but can add intricacy. Selecting the right orchestration tool is most important for business specific needs.
The Delta outage: 650 cancelled flights, more than 1200 delayed flights, thousands of frustrated customers, tens of millions of dollars in damages – plus untold reputational damage to one of the world’s most trusted airlines. All due to a catastroph…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question