Solved

Windows Vists boots to command prompt

Posted on 2013-06-01
5
281 Views
Last Modified: 2013-06-06
I have a customer's PC that boots directly to a command prompt, rather than starting explorer.

You can the type Explorer and the GUI starts OK.

The laptop had a virus, but is now cleaned.

I know that the issue is probably a registry, it's just I can't find it  :-(

Any one?
0
Comment
Question by:jimxox
  • 4
5 Comments
 
LVL 23

Expert Comment

by:Eirman
Comment Utility
Can you get into Advanced Boot Options by pressing F8 during bootup?
0
 

Author Comment

by:jimxox
Comment Utility
Yes.

Windows boots normal right up to where explorer.exe kicks in

ie:
windows starting up
welcome screen
.....
0
 

Author Comment

by:jimxox
Comment Utility
have created a new user, and that starts explorer.exe OK

It must be something in HKEY_Current_User
0
 

Accepted Solution

by:
jimxox earned 0 total points
Comment Utility
OK - found it!

HKEY_Current_User \ software \ Microsoft \ Windows NT \ CurrentVersion \ Winlogon

There was an string value

Shell = cmd.exe

Deleted that and it's back to loading explorer.exe
0
 

Author Closing Comment

by:jimxox
Comment Utility
found the fix
0

Featured Post

Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
If you need to start windows update installation remotely or as a scheduled task you will find this very helpful.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now