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Windows Vists boots to command prompt

Posted on 2013-06-01
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Last Modified: 2013-06-06
I have a customer's PC that boots directly to a command prompt, rather than starting explorer.

You can the type Explorer and the GUI starts OK.

The laptop had a virus, but is now cleaned.

I know that the issue is probably a registry, it's just I can't find it  :-(

Any one?
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Question by:jimxox
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5 Comments
 
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Expert Comment

by:Eirman
ID: 39212681
Can you get into Advanced Boot Options by pressing F8 during bootup?
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Author Comment

by:jimxox
ID: 39212691
Yes.

Windows boots normal right up to where explorer.exe kicks in

ie:
windows starting up
welcome screen
.....
0
 

Author Comment

by:jimxox
ID: 39212697
have created a new user, and that starts explorer.exe OK

It must be something in HKEY_Current_User
0
 

Accepted Solution

by:
jimxox earned 0 total points
ID: 39212715
OK - found it!

HKEY_Current_User \ software \ Microsoft \ Windows NT \ CurrentVersion \ Winlogon

There was an string value

Shell = cmd.exe

Deleted that and it's back to loading explorer.exe
0
 

Author Closing Comment

by:jimxox
ID: 39224956
found the fix
0

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