Solved

VCenter VM shuts down on it's own

Posted on 2013-06-01
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Last Modified: 2013-06-29
The VM I'm using for VCenter seems to shutdown on it's own anytime someone isn't paying attention to it. It's done this a number of times, most recently about 10 mins ago. I had gotten up from the server to talk to an associate and when I came back the server had shut down. In the events, I get a simple log saying "Virtual Machine on localhost.localdomain is powered off," and the task was initiated by "User" Neither my ESX servers or VCenter have a user named User, nor does my domain. My network isn't connected to the internet, and currently exists in one room, so no one is pranking me. Has anyone seen this before? It's more an annoyance than anything, but anyway to prevent it from happening would be helpful.

As some background, the network was stood up approx 3 weeks ago and this has been happening the whole time. The only times it's been happening is when someone is actually working on VMs through the consoles, and then walks away for more than 5 minutes. This most recent time I locked my workstation before leaving. To the best of my knowledge, it's never just dropped out from under anyone yet. And it's ONLY the VCenter VM. All the other ones are stable.

EDIT 1:
In the meantime I've removed everything from the "Shut down system" security key, but I'd like to be able to shut the system down without having the change a setting every time. I also checked the event logs but I'm still getting familiar with 2008 and nothing jumped out at me.
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Question by:dallium
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14 Comments
 
LVL 122
ID: 39213415
1. No snapshots present

2. have you disabled power management in the VM OS?
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LVL 19

Expert Comment

by:vmwarun - Arun
ID: 39213433
Check in the Scheduled Tasks (Home tab -> Scheduled Tasks -> if someone has created a task to shutdown the vCenter VM accidentally.
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Author Comment

by:dallium
ID: 39213596
@ hanccocka Thanks for responding. There are no shapshots anywhere on my network, and power management is disabled

@arunraju Thanks for responding. There are no scheduled tasks.


I will not be back in the office until the 3rd at 0530 EST. By all means keeping posting, but I will not be able to implement any solutions until then. My ExpertsExchange account is linked to my personal email, so please feel free to post any RFIs (requests for information)
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LVL 122
ID: 39214038
upload the vmware.log for the VM.
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Author Comment

by:dallium
ID: 39215834
I can't upload anything off this network. I will go to jail.
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LVL 19

Expert Comment

by:vmwarun - Arun
ID: 39215854
Mask off all private stuff like VM names, IP info etc and upload only stuff relevant to VM tasks and events.
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LVL 122
ID: 39215896
Difficult to diagnose without any logs. I would suggest escalating a request with VMware Support.
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Author Comment

by:dallium
ID: 39215961
No, I will literally go to jail for releasing a single byte of data from this system to the internet.

EDIT: Luckily, my exchange servers on my internet facing network have started doing it. I'm download the logs to a PC and will upload them as soon as they finish.

EDIT part duex: Here's the log
vmware.log
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LVL 19

Expert Comment

by:vmwarun - Arun
ID: 39216475
Is VMware Tools up-to-date?
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Author Comment

by:dallium
ID: 39216481
Yes
0
 
LVL 20

Expert Comment

by:compdigit44
ID: 39226285
1) On the VM, when you view Events, do you see any config changes made on the VM over the past several weeks?

2) Have you tried to connect to the Host directly the vCenter VM is hosted on to see if any scheduled task are setup.

3) Have you tried to vmotion the VM to another host and storage group if possible?

4) Try to use Vmware Convert to clone the VM to rebuild the Vmware config files incase the VM's configuration files are corrupt
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Accepted Solution

by:
dallium earned 0 total points
ID: 39273199
Turns out it was because the effected servers were using Server 2010 unlicensed. We plugged some licenses in and everything worked great.
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LVL 20

Expert Comment

by:compdigit44
ID: 39273268
Good to know...

Thanks for the update
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Author Closing Comment

by:dallium
ID: 39286420
Turns out it was because the effected servers were using Server 2010 unlicensed. We plugged some licenses in and everything worked great.
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