Unable to Close Dialog Boxes in Windows 8

Hello Experts,

Can someone please let me know why I'm unable close dialog boxes. In the attached image you'll see that the X to close the box isn't available. I simply can't close them.

Can you help?

Cheers

Carlton
windows.doc
cpatte7372Asked:
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JohnConnect With a Mentor Business Consultant (Owner)Commented:
Also, I assumed you meant Windows 8 Metro Apps and most of those have no buttons to close (e.g. Photos, or Camera).  

Your thread subject says Dialogue Box. Again I assumed the above.

So if you are seeing something different, please post a different screen shot.

If you cannot close Desktop Applications, then try the following:

1. Scan for viruses and malware. Use your own suite and then online Malwarebytes.
2. Run SFC /SCANNOW and allow to complete. Restart the computer after these steps and test.

... Thinkpads_User
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JohnBusiness Consultant (Owner)Commented:
If they have no close button, just escape and navigate to the next app. They will close themselves after while or at log off.

If they are desktop applications, they should have close buttons. All mine do.

You can try using Task Manager to close but I do not recommend that. Different apps react in different ways, and sometimes forced closure leaves a Stopped Working error. Just allow them to close on their own. I am fairly sure that is the Microsoft design.

... Thinkpads_User
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cpatte7372Author Commented:
Thinkpads,

thanks for responding. This is not normal behaviour. If what your suggesting is correct, then please explain why I can't even minimise?
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McKnifeCommented:
Your attachment shows a screenshot of windows explorer - never in windows explorer have I seen this behavior. Please upload more screenshots, if you don't mind. Also tell us if you use some kind of modification to the windows 8 user interface.
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cpatte7372Author Commented:
thinkpads

It was a virus. I reinstalled windows 8 and all is well.

Cheers
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JohnBusiness Consultant (Owner)Commented:
Thanks for the update. Since it was a virus as suggested earlier, you probably should close the question now.

... Thinkpads_User
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cpatte7372Author Commented:
Cheers
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JohnBusiness Consultant (Owner)Commented:
@cpatte7372 - Thanks and I was happy to help.

.... Thinkpads_User
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