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Exchange 2010 SP3 install, pending reboot error

Posted on 2013-06-01
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Last Modified: 2013-09-30
Environ is standalone exchange 2010 install on a Server 2008 R2 VM.  I'm simply trying to install SP3 so I can bring up an Exchange 2013 mail server along side my existing 2010.

At the pre-req check, I'm getting a message that my server is pending a reboot, which it is not.

Google is failing me.

Ideas?

Thanks

Cliff
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Question by:crp0499
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7 Comments
 
LVL 20

Expert Comment

by:woolnoir
ID: 39213785
do you have anything else on the box using exchange ? backup exec ? if so stop those services.
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LVL 20

Expert Comment

by:woolnoir
ID: 39213789
Also.

Microsoft Exchange Server setup cannot continue because a restart from a previous installation or update is pending.
The Exchange Server Analyzer reads the following registry key to determine whether a system restart is required after installation or removal of a software update such as a security update, critical update, or hotfix.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile
The Exchange Analyzer also checks the following registry key to determine whether a previous software update installation was not completed and the system must be restarted to finish the installation.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations
The Exchange Analyzer displays an error message if one of the following conditions is true:.
The value of the UpdateExeVolatile registry key is anything other than 0.
The PendingFileRenameOperations registry key has any value.
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 39213858
Simply restart the server once and try installation

- Rancy
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LVL 20

Expert Comment

by:woolnoir
ID: 39213860
@rancy, the OP suggested that had been tried i.e

At the pre-req check, I'm getting a message that my server is pending a reboot, which it is not.
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Accepted Solution

by:
crp0499 earned 0 total points
ID: 39215045
I just needed to run a few windows updates and I was good to go.
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Author Closing Comment

by:crp0499
ID: 39228403
running windows updates eliminated the reboot issue.  no poster made that suggestion.
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Expert Comment

by:Databall
ID: 39532371
woolnoir's solution was the only thing that worked for me on my mgmt console workstation.

The registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations

contained som HP printer driver updates that refused to go away no matter how many reboots I performed. After clearing PendingFileRenameOperations, I was finally able to perform the Exchange mgmt tools upgrade.
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