Link to home
Create AccountLog in
Avatar of crp0499
crp0499Flag for United States of America

asked on

Exchange 2010 SP3 install, pending reboot error

Environ is standalone exchange 2010 install on a Server 2008 R2 VM.  I'm simply trying to install SP3 so I can bring up an Exchange 2013 mail server along side my existing 2010.

At the pre-req check, I'm getting a message that my server is pending a reboot, which it is not.

Google is failing me.

Ideas?

Thanks

Cliff
Avatar of Adrian Cantrill
Adrian Cantrill
Flag of Australia image

do you have anything else on the box using exchange ? backup exec ? if so stop those services.
Also.

Microsoft Exchange Server setup cannot continue because a restart from a previous installation or update is pending.
The Exchange Server Analyzer reads the following registry key to determine whether a system restart is required after installation or removal of a software update such as a security update, critical update, or hotfix.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\UpdateExeVolatile
The Exchange Analyzer also checks the following registry key to determine whether a previous software update installation was not completed and the system must be restarted to finish the installation.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations
The Exchange Analyzer displays an error message if one of the following conditions is true:.
The value of the UpdateExeVolatile registry key is anything other than 0.
The PendingFileRenameOperations registry key has any value.
Simply restart the server once and try installation

- Rancy
@rancy, the OP suggested that had been tried i.e

At the pre-req check, I'm getting a message that my server is pending a reboot, which it is not.
ASKER CERTIFIED SOLUTION
Avatar of crp0499
crp0499
Flag of United States of America image

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account
Avatar of crp0499

ASKER

running windows updates eliminated the reboot issue.  no poster made that suggestion.
woolnoir's solution was the only thing that worked for me on my mgmt console workstation.

The registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations

contained som HP printer driver updates that refused to go away no matter how many reboots I performed. After clearing PendingFileRenameOperations, I was finally able to perform the Exchange mgmt tools upgrade.