My next door neighbour asked me to look at his son's Toshiba laptop which couldn't connect to the Internet and was taking forever to run anything.
It's running Windows 7 Home Premium.
This happened 12 months ago, Then I ran Combofix and Malwarebytes, then installed MSE and everything was fine.
This time Combofix found and deleted a couple of files in safe mode. Back in normal mode it loaded all it's programs, then after a minute it was back as it was.
I have tried running a Malwarebytes scan in normal and safe mode, but it stops responding after five minutes and the task manager reports 0% CPU usuage.
Any ideas - I'm stuck at the moment?