Why Symantec Backup on Exchange 2010 server take too much time?

This is using Symantec backup Exec 2010 to backup files/folder, and Exchange Databases on of the MS Exchange 2010 server. But, the problem is, a scheduled job took up to 4 days to complete, and most of the time failed. The total data backed up is about 500 Gb, and data is backed up into local hard disk. All C:, D:, and E: drives are ticked to backup, plus other Exchange stuff - OAB, CertEnroll, Address, and others; are ticked for backup as well. Besides the above, all 4 databases in Exchange Information Store", are ticked to backup. Does it has any problem to put Exchange DB to backup with server files/folder? What could be the problem? and how to solve the problem?

Thanks in advance.
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MezzutOzilConnect With a Mentor Author Commented:
Symantec support advised me to upgrade to 2010 R3, and after did so, problem resolved.
Senthil KumarCommented:
You may need to exclude the exchange server installation files & folder as you are already taking a brick level backup. Best practices for Exchange 2010 is explained in the link below.

I have split my Exchange server backup into two jobs. First one backups only files and folders and the second one the Exchange database. First job is running quickly (~950 MB per minute), but the second one is really slow (~100 MB per minute). The exchange job needs 36 hours for 180 GB of mailboxes. Are you using GRT (Granular Recovery Technology) for Exchange data? I think, that's the reason why the job is so slow.
MezzutOzilAuthor Commented:
It works
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