windows 7 64b

I have a windows 7 64b laptop and one Grafikdesign Program installed.
But this program not starting if i douple click  its desktop icon.
There is no its Process under Taskmanager too.
I did aero deactived.

Pls Idea

Thanks
apollo-13Asked:
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jerseysamConnect With a Mentor Commented:
Maybe set compatibility.

Richt-click the desktop shortcut.

Properties.

Compatibility.

Change settings for all users.

Tock for XP compatibility and run as administrator.

Then try, otherwise possibly change resolution aspect in properties.

Also maybe a good idea to install in compatibility mode, so do the above for the setup.exe file?
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strivoliConnect With a Mentor Commented:
The name and version of the program would help us.
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jerseysamConnect With a Mentor Commented:
Also switch off UAC and check firewall settings etc
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Haresh NikumbhConnect With a Mentor Sr. Tech leadCommented:
have you tried opening with Run as administrator ?

Right click on desktop application and then select run as administrator to open and verify
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apollo-13Author Commented:
@jerseysam= I did what you wrote and Disabled UAC and Firewall deactive --no success
@takecaffe= I did but no success


But no process start under Taskmanager..!!!
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VirastaRConnect With a Mentor UC Tech Consultant Commented:
Hi,

Please provide us the name of the software and the version.

This will help us understand whether you are facing any Known Issue with this software.

Thanks :)
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apollo-13Author Commented:
clipproject 8.2
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apollo-13Author Commented:
i spoke with Program company .They do not know this issue
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JohnConnect With a Mentor Business Consultant (Owner)Commented:
If this is Windows 7 Pro, download XP Mode (free) from Microsoft and install it. Then run cliproject 8.2 in XP Mode. See if that works for you.

.... Thinkpads_User
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apollo-13Author Commented:
i installed the other   laptop.(windows 7 pro 64b). there works.But with my laptop  not working
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VirastaRConnect With a Mentor UC Tech Consultant Commented:
Hi,

It seems like that the issue is specific to your laptop,

So do you see this behavior only with installing this application or all?

The application you are trying to install is 32bit or 64 bit?
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apollo-13Author Commented:
I think there is only 32b version of the Software
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JohnConnect With a Mentor Business Consultant (Owner)Commented:
Since the software works on a different Windows 7 Pro 64-bit machine, try running System File Checker to see if it fixes things.

Run SFC /SCANNOW and allow to complete. Run again if errors remained from the first run. Restart the computer and check.

... Thinkpads_User
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aadihConnect With a Mentor Commented:
Does the program work in safe mode?
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