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M500 SSD Hard Drive Stuck Creating GPT Partition on Windows 8

Posted on 2013-06-03
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Last Modified: 2013-06-03
Hi all,

Its a strange question to post here but I'm fairly desperate.  I bought an Crucial M500 480GB SSD last week and installed it in my Lenovo T430 laptop - I installed windows in boot mode (NOT UEFI) and it worked fine.

I then decided to reinstall in UEFI mode instead (so the partitions are GPT not MBR based) so I could take advantage of the native encryption supported by the M500 and W8.

Everything was going fine until I came to the screen in the Windows 8 setup where I create the partition - as soon as I confirmed the partition creation, the setup got stuck - not HD light activity, just the eternally spinning 'working' cursor.  I waited an hour and still no luck so I force rebooted the laptop - this instantly bricked the SSD and made me immediately less happy.

I arranged a replacement, thinking faulty drive.  I've installed the SSD in the laptop and attempted the same UEFI/GPT installation (first time this time) and it has frozen again in the same place.

I'm now stuck with a laptop that I daren't turn off for fear of bricking the drive but can't use.  Does anyone have any suggestions?

I was wondering if, like on a PC, there was a way of doing a reset rather than 5 second power button force reboot - my hope being that it might preserve the power to the SSD and prevent another brick being created.

The laptop is a new Lenovo T430 (which worked fine with Crucial M4 previously)

Thanks in advance!

Bob

P.S. Obviously I've messaged Crucial but I have no idea what their support is like, either way I'll be reporting my findings here as a warning/guide to other M500 owners.
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Question by:Mango-Man
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A quick update from me - I went out for lunch, came back and Windows setup had given up with a message saying:

"Setup was unable create a new system partition"

I cancelled out of the setup which did a graceful restart of the machine, at which point I entered BIOS and the SSD is no longer showing, suspected: dead.

All I can say to anyone considering buying one of the new Crucial M500s is: DON'T - they clearly have some issues still not worked out.
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