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vCenter keeps shutting down

Posted on 2013-06-03
Medium Priority
Last Modified: 2013-06-23
I'm using VMware vCenter Appliance version 5.0.0-455964.

About a week and a half ago I noticed all the VM Hosts times were off just a bit. I would say it ranged from 5 minutes to 10 minutes. I fixed each hosts time manually.  

Ever since I did this, my vCenter appliance keeps shutting down. I have to log in using the web based console. I simply click Start vCenter and its fine again. But will shut down within 24 hours again.  

Also, since I changed these times the VMware Client will not stay connected to vCenter for longer than an hour it seems like.

What could be going on? I've done a reboot under the system tab on vCenter thinking that may help but it did not.  Any suggestions and or help would be greatly appreciated.
Question by:mfehrmann
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LVL 123
ID: 39216192
Firewall issues? with connection, are you on local LAN or WAN?

I would recommend syncing Host time with an external NTP time source.

Author Comment

ID: 39216318
This is purely on an internal LAN, so firewall issues wouldn't have anything to do with it.  

I realize I should be syncing my hosts with an external time source and thought that was in place. I've since fixed that issue, but my vCenter appliance keeps going to a "Stopped" State. What can I do to fix this from continually happening?
LVL 123
ID: 39216344
There are no snapshots present?
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Author Comment

ID: 39216386
No, there are no snapshots present. What would that have to do with vCenter stopping at random times?
LVL 123
ID: 39216424
if the datastore is full, the VM will stop!

Author Comment

ID: 39216441
Ah, I see. This is the vCenter appliance service that keeps stopping. Not the entire VM itself. Its purely a service that is shutting down. The vCenter datastore has approx. 50% free space.
LVL 123
ID: 39216448
Okay,  I read "my vCenter appliance keeps shutting down."

check if you have the latest appliance version, seems like a DB issue.

Get it checked with VMware Support.

Accepted Solution

mfehrmann earned 0 total points
ID: 39256266
The issue was that I had a hard drive partition that was completely full. My log files weren't being purged out which caused the service to continually stop.  When I restarted the service it would drop the last log file, but then quickly fill right back up.  

To fix this, I had to SSH in to the Linux kernel of the vCenter and run a bunch of commands which I found by searching VMware's site.  There is a KB that explains what to do in this situation. KB 2006812 was the KB I had to walk through.

Author Closing Comment

ID: 39269069
I was not offered any real solutions. I had to continue researching this on my own to come to the final solution. I've posted what fixed the issue so that hopefully others can find the answer.

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