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outlook 2010

Posted on 2013-06-03
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Last Modified: 2013-06-04
I have a user with winXP and office 2007, she is having problems with where emails are being delivered, so I went to account setting, and in the email tab, it just shows where emails are being delivered.
so before I messed up her account, I looked at my test computer - it is a win7 with office 2010, but in the account setting for outlook 2010, there is a "change folder" button in the email tab.
Since I don't have this in 2007, on her computer, I thought I would close outlook, open the mail control panel. Go to the email tab, and remove the account there. Then, add the account again.
To be on the safe side, I made another test computer and recreated her environment, ( winXP with office 2007 ) and this worked fine, but before I do this on her computer....
Has anyone run into something like this? and are there pitfalls that you have come across?
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Question by:JeffBeall
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gr8gonzo earned 500 total points
ID: 39216221
Usually, you can change the location of the PST files via Account Settings -> Data Files tab -> Settings for the appropriate account. This page covers that and also a way to change the setting in the registry (HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\), which I would double-check in your scenario:

http://www.howtogeek.com/howto/21384/where-is-my-pst-file-and-how-can-i-move-it-somewhere-else/
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by:JeffBeall
ID: 39219684
thank you.
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