Posted on 2013-06-03
I have a test computer that has win7 and outlook 2010
I was looking into a problem with a users outlook and started experimenting with my test computer.
I went into the mail control panel, and in the email tab, I removed the account there.
in the data files tab there was a pst file being used and that became the default file.
now when I go to the email tab and click new. the account outlook tries to setup is a text account.
I click on the manually configure server settings, and when I click next, the only choice is text messaging. Microsoft exchange ( the service I want ) is greyed out.
so in the email tab, there is nothing there because I can't choose exchange, and I don't want text messaging. And in the data files tab, my pst file is the default, and the only choice.
Is there some way to make outlook try to setup an exchange account?
I rebooted the computer just in case, but that didn't help.