Solved

Dell Bluetooth 365 module keeps disconnecting

Posted on 2013-06-03
5
579 Views
Last Modified: 2016-11-23
I have a Dell Inspiron N7010 with the Dell Bluetooth 365 module.  Ive had the laptop for a little over 2 years and just recently used the bluetooth module for the first time for a set of BT headphones I picked up.  All went well for the first 3-4 days, then i'd connect the headphones and after about 3-5 second they'd disconnect, and the BT module would disappear from Device Manager until I restarted.  I have reinstalled the drivers with the latest Dell drivers with no success.
0
Comment
Question by:Shadowless127
  • 2
  • 2
5 Comments
 
LVL 19

Expert Comment

by:Miguel Angel Perez Muñoz
ID: 39216355
Some people has troubles with Dell drivers:  http://en.community.dell.com/support-forums/laptop/f/3518/p/19276516/19518561.aspx. Try with R167661 driver as suggested on one post on previous link
0
 
LVL 44

Expert Comment

by:Darr247
ID: 39216683
The R167661.exe file contains 32-bit XP drivers; the Inspiron 17 (N7010) laptop was only sold with Vista x64 or Win7 x64 (not sure why posters here think the installed OS is irrelevant info).

I suspect 2.4GHz interference.
e.g. 802.11b/g/n WiFi, 2.4GHz cordless phone, microwave oven, et al.
0
 
LVL 9

Accepted Solution

by:
Shadowless127 earned 0 total points
ID: 39220913
Wound up having to wipe out the laptop completely and reinstall Windows.  Used the supplied Dell drivers for the 365 module and all is working fine now.  Obviously the OS/Drivers were corrupt.
0
 
LVL 44

Expert Comment

by:Darr247
ID: 39222362
When you have problems with a windows machine, it helps to reveal the version of windows.
0
 
LVL 9

Author Closing Comment

by:Shadowless127
ID: 39232768
None of the above solutions helped.
0

Featured Post

Watch Anatomy of a Wi-Fi Hack On-Demand

In less than a weekend, anyone with Internet access and some free time can become a Wi-Fi MitM to wreak havoc on your network. View our Wi-Fi Expert in an on-demand episode of our Secure Wi-Fi mini-series as he explores the motives, execution, and anatomy of a Wi-Fi hack.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Testing my WiFi 13 57
Dell P2314P Not showing up as a monitor setting. Instead showing me "Generic non-PNP" 5 37
Charging USB ports in Dell Optiplex 9020 7 58
Sonos and 5ghz 14 41
Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?!  Usually the standa…
This subject  of securing wireless devices conjures up visions of your PC or mobile phone connecting to the Internet through some hotspot at Starbucks. But it is so much more than that. Let’s look at the facts: devices#sthash.eoFY7dic.
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question