Outlook 2013 receives 0x8004010F: 'Outlook data file cannot be accessed.'

Posted on 2013-06-03
Medium Priority
Last Modified: 2013-06-03
I recently did a clean install of Widows 7 and Office 2013 with pop account.  When I created a new user profile, it tested okay.  I copied my old Outlook 2007 pst file to C:\Users\User\Documents\Outlook Files and added it to the profile.  Now I get the above error whenever I attempt a send/receive.
Question by:tjvetter
1 Comment

Accepted Solution

tjvetter earned 0 total points
ID: 39216878
by: RonProtronicsPosted on 2011-04-08 at 06:18:40ID: 35349891

For an easier solution, try this:
After you have pointed Outlook to your “Data File” via the “Data File” tab.
1. Choose “E-mail Accounts” / “Accounts Settings”.
2. Click the the “E-mail” tab.
3. Look for “Selected account delivers new messages to the following location:”
4. Look for the “Change Folder” button. Beside it you must see a nominated Inbox and path to the selected data file folder. (If there is not shown any email account/folder and path, then Outlook will continually generate various different and confusing error messages such as "Outlook data file cannot be accessed. Repair/reinstall office...” & “Cannot display the folder. Microsoft Outlook cannot access the specified folder location.”) If an “Inbox” folder and path is not shown do the following:
5. Click the button: “Change Folder”.
6. In the “New E-mail Delivery Location” dialogue box, browse for the “Inbox” within your Outlook data file (or create new data file/folder).
7. Click “OK”.
The path to the selected data file should now be shown beside the “Change Folder” button.

Notes: For multiple accounts:
Choose a different folder WITHIN the Outlook datafile, click apply, and then change the delivery location back to the preferred “Inbox”.
If this does not work, Create a new, dummy PST file using the same Account Settings window and “Data Files” tab. Add a new temporary PST file. Then go back to step 4 above where you change the folder to where the selected account saves its email. Choose the PST that you have just added. Then click OK. Immediately go back into that dialog and change the folder location back to the original PST. Do the same for each account, then once done, remove the temporary PST.
If this does not work, you may have to delete and create/add a new e-mail account(s). In the “Account Settings”, select “New...” within in the “E-mail” tab. Select “Manually Configure Server Settings...” and in the “Internet Email” settings box you will see in the lower right corner, "Deliver New Messages to:" “New” or “Existing” Outlook data file. Select “Existing Outlook data file”. Browse to your file location and select your data file.

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