Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Outlook 2013 receives 0x8004010F: 'Outlook data file cannot be accessed.'

Posted on 2013-06-03
1
Medium Priority
?
1,358 Views
Last Modified: 2013-06-03
I recently did a clean install of Widows 7 and Office 2013 with pop account.  When I created a new user profile, it tested okay.  I copied my old Outlook 2007 pst file to C:\Users\User\Documents\Outlook Files and added it to the profile.  Now I get the above error whenever I attempt a send/receive.
0
Comment
Question by:tjvetter
1 Comment
 

Accepted Solution

by:
tjvetter earned 0 total points
ID: 39216878
EXPERT COMMENT
by: RonProtronicsPosted on 2011-04-08 at 06:18:40ID: 35349891

For an easier solution, try this:
After you have pointed Outlook to your “Data File” via the “Data File” tab.
1. Choose “E-mail Accounts” / “Accounts Settings”.
2. Click the the “E-mail” tab.
3. Look for “Selected account delivers new messages to the following location:”
4. Look for the “Change Folder” button. Beside it you must see a nominated Inbox and path to the selected data file folder. (If there is not shown any email account/folder and path, then Outlook will continually generate various different and confusing error messages such as "Outlook data file cannot be accessed. Repair/reinstall office...” & “Cannot display the folder. Microsoft Outlook cannot access the specified folder location.”) If an “Inbox” folder and path is not shown do the following:
5. Click the button: “Change Folder”.
6. In the “New E-mail Delivery Location” dialogue box, browse for the “Inbox” within your Outlook data file (or create new data file/folder).
7. Click “OK”.
The path to the selected data file should now be shown beside the “Change Folder” button.

Notes: For multiple accounts:
Choose a different folder WITHIN the Outlook datafile, click apply, and then change the delivery location back to the preferred “Inbox”.
If this does not work, Create a new, dummy PST file using the same Account Settings window and “Data Files” tab. Add a new temporary PST file. Then go back to step 4 above where you change the folder to where the selected account saves its email. Choose the PST that you have just added. Then click OK. Immediately go back into that dialog and change the folder location back to the original PST. Do the same for each account, then once done, remove the temporary PST.
If this does not work, you may have to delete and create/add a new e-mail account(s). In the “Account Settings”, select “New...” within in the “E-mail” tab. Select “Manually Configure Server Settings...” and in the “Internet Email” settings box you will see in the lower right corner, "Deliver New Messages to:" “New” or “Existing” Outlook data file. Select “Existing Outlook data file”. Browse to your file location and select your data file.
***********************************
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
The core idea of this article is to make you acquainted with the best way in which you can export Exchange mailbox to PST format.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Suggested Courses

972 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question