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Exchange 2010 Discovery No Longer Working

Posted on 2013-06-03
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Last Modified: 2013-06-17
Hi all, I've been trying to complete a multi-mailbox search for the past 3 hours and it's not working.  I've been able to successfully do it before and now it has stopped working.  The error I'm receiving is:

An error occurred when searching "user". The message is 'Try using fewer keywords at the same time, reducing the number of users in the From, To, Cc, and Bcc fields, and reducing the number of mailboxes that are searched at the same time. When you use wildcards, make search queries as specific as possible. For example, if the search query used short words with one or more wildcards (for example, pat*), a large number of words or phrases may be returned because all words that start with "pat" are searched. Search failed on mailbox 'domain\user\bf164165-afce-4b7c-bcc6-885e594ad76d'. '.

I've already rebuilt the full index catalog and it's sucessfully completed; however I still can't complete this task.  Has anyone seen this before or can help me?

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Question by:Anthony6890
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4 Comments
 
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Expert Comment

by:Dipak
ID: 39216949
Please go through below MS KB article for the same.

http://support.microsoft.com/kb/2628693
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Author Comment

by:Anthony6890
ID: 39217026
The above update doesn't install correctly on my server.  It ends prematurely.
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Accepted Solution

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Anthony6890 earned 0 total points
ID: 39242482
I had to go through a whole process to rebuild the index.  Because we have a DAG environment, it was more involved; however, I eventually got it to work correctly.
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Author Closing Comment

by:Anthony6890
ID: 39252600
DAG environment made it more challenging.
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