sometimesclueless
asked on
KeyBoardHook.dll error
When opening Microsoft Word 2010, it generates a VB script run-time error 53 (see attached)
I am unable to find this file on other WIN7 Pro PC with Office 2010 installed. I've performed a full extraction of Office, performed a repair, and reset the the Word preferences to no avail.
Once the End button it clicked - Word operates normally.
Any suggestions would be appreciated - thanks
keyboardhook.jpg
I am unable to find this file on other WIN7 Pro PC with Office 2010 installed. I've performed a full extraction of Office, performed a repair, and reset the the Word preferences to no avail.
Once the End button it clicked - Word operates normally.
Any suggestions would be appreciated - thanks
keyboardhook.jpg
Mike Roe
This is an add-in that needs to be checked or turned off
it is usually found in file, options, add-ins
ASKER
Look there already - it's not listed. These users do have the Bloomberg keyboard software installed. That was removed and tested but still the error persists.
You have an add-in or an automatically-initiated VBA macro. Keyboardhook.dll isn't a Microsoft dll. In fact, it could be a part of some malware product, so be sure that you know about and trust all your add-ins and macros.
ASKER CERTIFIED SOLUTION
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The file keyboardhook.dll belongs to a piece of malicious software. However as you are getting a run time error it appears that this file has been deleted, hence the error when the vb script cannot open it. For more info on this file click HERE You might want to run malwarebytes to check your system didnt get infected, just to be on the safe side. malwarebytes link HERE
run msconfig and disable startup of programs to see if you can find the one related to the keyboard