asked on

remote assistance without user intervention

Hi Experts,
I have a PC in the closet where I need to access to time to time.
Remote Desktop Connection is not optional because I need to access what I can see on the screen.
I am trying remote assistance but the problem is that I have to go to the closet to accept and allow to take control.
Also when I end the session, I have to create another session.
What if I don't ever want to go to the closet or create another session?
Can I use the same session and take a control right away without intervention?
Thanks in advance

Juan Ocasio

If you're interested in another solution NetSupport works nicely. You can open a session to the computer in the closet, view's it screen, share or take control on the pc. I use it to remotely manage all of my pcs on my network.

SOLUTION

BT15

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Ksean

ASKER

My boss doesn't allow me to use any web base applications such as logmein, teamviewer, etc

BT15

VNC isnt web based. It is a client/server application.

Juan Ocasio