?
Solved

Mac RDP Clients unable to hear audio when connected to Windows 2008 R2 RDS Server

Posted on 2013-06-03
3
Medium Priority
?
387 Views
Last Modified: 2013-08-13
We have a windows 2008r2 RDS server with no sound card.  I installed the Desktop Experience feature and have all clients play audio on their local machine.  This works fine if it is a pc, but there is no audio when anyone connects via  a mac.
0
Comment
Question by:GDB Ian
  • 2
3 Comments
 
LVL 30

Expert Comment

by:Rich Weissler
ID: 39218813
Well, there is an older Microsoft Knowledgebase article that describes the situation you are experiencing, except it's for Windows 2008, not Windows 2008 R2.

That said, I also found a blog that indicates that this fix was also included in Windows 2008 R2 SP1.

I suppose that leads me to the question: Do you already have SP1 installed on your Windows 2008 R2 server?
0
 

Author Comment

by:GDB Ian
ID: 39219724
Yes, we have SP1 already installed.
0
 
LVL 30

Accepted Solution

by:
Rich Weissler earned 1500 total points
ID: 39219825
It would appear you aren't the only person experiencing this problem.  I would say that it's identical to the problem that was occurring on Windows Server 2008 (6.0).  Looking at the post-SP1 fixes available to RD in 2008 R2, the closest hot fix actually addresses an issue with a second connection... not specifically Mac users.  I'd be slightly tempted to possibly try that hotfix, although it doesn't update the rdpeengd.* files, which I believe are what need to be updated.

Because I believe what you've found is a bug that was fixed in a previous version of the software, and isn't fixed in this version, I'd suggest your best chance at a solution will be to contact Microsoft.  If you don't have a contract with them, you can submit this bug on the Connect page.

I'm sorry that I can't offer a more definitive answer.
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
This tutorial will give a an overview on how to deploy remote agents in Backup Exec 2012 to new servers. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as connecting to a remote Back…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Suggested Courses

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question