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Unable to access vCSA through vSphere Client

Posted on 2013-06-03
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Last Modified: 2013-06-05
I have a fresh installation of the vCenter Server (Linux) Appliance (aka vCSA) version 5.0.0 update 2. I can connect to the web GUI and everything seems to be running fine. However when I am trying to connect via vSphere Client i get the error "vSphere Client could not connect to [vCSA]. An unknown connection error occurred. (The request failed because of a connection failure.(Unable to connect to the remote server))". Any ideas? Thx!
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Question by:criskrit
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7 Comments
 
LVL 123
ID: 39218153
Are you connecting to the right IP Address?

can you telnet <ip address of Appliance> 443 and get a connection?
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Author Comment

by:criskrit
ID: 39218256
i have the right IP and I connect to the vCSA admin GUI at https://<ip address>:5480. However telnet to port 443 fails...
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LVL 123
ID: 39218344
5480 is the GUI Management page for the Appliance.

Have you tried restarting the Appliance Service from the GUI.
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Author Comment

by:criskrit
ID: 39219736
i have done all the obvious things (restart the service, restart vCSA etc). Like i said I can access the Admin GUI. I cannot access via vSphere Client. For the latter i have tried both with name, IP address. No luck. Should i be using a port in the client? (ie IPaddr:7443)
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Author Comment

by:criskrit
ID: 39223422
I tried to connect to vSphere Web Client at https://vCSA:9443/vsphere-client. I get a login page but when i try to login i get an error: vSphere Web Client could not connect to the vCenter Server "localhost". Notice that my vCSA is not called "localhost" but "vCSA" but the [Server] pull-down menu (on the login page) only has "localhost". Any ideas?
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LVL 123

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE^2) earned 1600 total points
ID: 39223457
I think I would delete, and re-import the Appliance, it should only take 5 minutes.
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Author Comment

by:criskrit
ID: 39224244
So simple, yet so effective! ;-) thanks!
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