Solved

Outlook 2011 and exchange 2010

Posted on 2013-06-04
6
13 Views
Last Modified: 2015-06-23
Hi All,

to start off with I am a complete novice when it comes to Exchange 2010. I have been asked to look after our Exchange 2010 server since our former administrator left the company.

The problem: One of our executives has an Macbook and is running outlook 2011. Everything was working fine but now he cannot connect to the exchange server via outlook. OWA works fine. We have tried bypassing Autodiscover but no luck.

Our internal and external autodiscover point to the same URL (from what I can tell) and we are using our own certificate (which has been working fine).

Any idea on how to resolve this issue?
0
Comment
Question by:RobdosRamos
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 

Author Comment

by:RobdosRamos
ID: 39218491
Results from https://www.testexchangeconnectivity.com
Host name autodiscover.xx.co.za doesn't match any name found on the server certificate CN=x.x.co.za.

An HTTP 403 forbidden response was received. The response appears to have come from Unknown. Body of the response: You do not have permission to view this directory or page.

The Autodiscover SRV record wasn't found in DNS.
________________________________________________________________________________________________

We have been having these errors in the past but the Mac worked fine.
0
 
LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39218512
0
 

Author Comment

by:RobdosRamos
ID: 39218524
Hi Takecoffe,

Thanks for the reply. Basic Authentication was enabled already.
0
 
LVL 63

Accepted Solution

by:
Simon Butler (Sembee) earned 500 total points
ID: 39219470
If you aren't using a trusted SSL certificate, then the results from the test site aren't really going to help very much. I would strongly suggest dropping the self signed certificate and switching to a commercial one. $60/year and no SSL prompts, importing etc to deal with.

Simon.
0
 
LVL 34

Expert Comment

by:Seth Simmons
ID: 40845701
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question