Solved

Connecting Wyse Terminal Emulation over a VPN

Posted on 2013-06-04
7
1,127 Views
Last Modified: 2015-04-09
Hi,

I have an industrial PC that can be connected to via a Wyse Terminal emulation application. This works fine in the local LAN.

The LAN is linked to another site via a LAN to LAN IPSEC VPN. (Each end is controlled by a ZyXel USG 100.)

From the remote site I can ping the Industrial PC, but the Wyse Terminal emulation software cannot connect. I suspect that the Wyse software is using some form of non-routable protocol, but this is beyond me. I believe that the connection is ove UDP, but I know nothing about this.

Any ideas?

Thanks,

Richard
0
Comment
Question by:rpm
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
7 Comments
 
LVL 7

Expert Comment

by:Robert Saylor
ID: 39218858
Can you connect through Windows Remote Desktop? Have you tried VNC? I suspect some ports are being blocked.
0
 
LVL 1

Author Comment

by:rpm
ID: 39218874
I connect many different systems through the VPN including remote desktop with no problem. No ports are blocked through the tunnel.
Only the Wyse Terminal Emulator is a problem.
0
 
LVL 7

Expert Comment

by:Robert Saylor
ID: 39218934
On my iPad and iPhone I use PocketCloud that uses WYSE. Both connect to my VPN with no issues. We are using a Cisco VPN. I am not sure what app you are using for WYSE but in my app it asks me for the RDP port. I am using the default 3389. You mentioned that is open but might want to double check.

To verify if its not the app/WYSE try connecting to a machine in your local network that does not require VPN using WYSE. That might help determine if it's a VPN issue or a WYSE issue.
0
Ready to trade in that old firewall?

Whether you need to trade-up to a shiny new Firebox or just ready to upgrade from whatever appliance you're using now, WatchGuard has the right appliance for you! Find your perfect Firebox today with appliance sizing tool!

 
LVL 1

Accepted Solution

by:
rpm earned 0 total points
ID: 39420531
Problem remains unsolved!
0
 
LVL 7

Expert Comment

by:Robert Saylor
ID: 39420582
If the application may or may not work through VPN over WAN you might need to deploy a local PC in the same network then use remote desktop from the remote site to connect to to the PC that should be able to connect to the WYSE. I believe this is the issue and is how most deal with applications that can not be shared over a WAN.
0
 
LVL 1

Author Closing Comment

by:rpm
ID: 39435372
Problem remains unsolved!
0
 

Expert Comment

by:ESQ-Tech
ID: 40715683
Experiencing the same thing....  I am suspecting that the terminal needs to authenticate on the "home" network in order to get an IP for that network in order to 'work'.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
WARNING:   If you follow the instructions here, you will wipe out your VTP and VLAN configurations.  Make sure you have backed up your switch!!! I recently had some issues with a few low-end Cisco routers (RV325) and I opened a case with Cisco TA…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
NetCrunch network monitor is a highly extensive platform for network monitoring and alert generation. In this video you'll see a live demo of NetCrunch with most notable features explained in a walk-through manner. You'll also get to know the philos…
Suggested Courses
Course of the Month8 days, 13 hours left to enroll

615 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question