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Solved

Log Issue

Posted on 2013-06-04
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Last Modified: 2013-06-10
I have a workstation that I built in VMWARE. I have an application that runs on the workstation that requires a log file to be constantly written to. We have noticed if we leave the workstation session open and viewing the desktop the log file collects info properly. If we just close the VMWARE window the logging stops. We are not logging the machine off but only closing the viewing window from the vSphere Client. We even went as far to set the services for the application to Manual and to restart after first failure to see if this made any difference. This modification did not change the outcome. If we leave the window open the software works fine.
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Question by:tdbrowning
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8 Comments
 
LVL 123
ID: 39219095
Does the application need to be interactive and work with the desktop?
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Author Comment

by:tdbrowning
ID: 39219108
It does not. It is actually a service. We set the service to manual from automatic hoping this would solve the issue. I find it strange that all I have to do is close the VMWARE session and the logging will stop. I even leave the workstation logged into the network and the logging still stops working.
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LVL 123
ID: 39219237
you are leaving the OS logged in with a user?
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Author Comment

by:tdbrowning
ID: 39219278
We have tried it both ways. Leaving it logged in with a user and logging off. Does not matter. It only appears to affect the machine when we close the vsphere client window.
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LVL 123
ID: 39219302
the VM should continue running, when not connected to the console of the vSphere Client.

does logging start working if you connect via RDP?
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Author Comment

by:tdbrowning
ID: 39219330
The VM does continue to run. The logging for the app is what stops running.
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Accepted Solution

by:
tdbrowning earned 0 total points
ID: 39223151
Ended up loading a physical box and solved issue with this work around.
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Author Closing Comment

by:tdbrowning
ID: 39234110
Solved by loading physical box.
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