Solved

Automatic Copy to my Calendar

Posted on 2013-06-04
4
416 Views
Last Modified: 2013-11-20
I have 2 users running Outlook 2010.  1 user works fine, the other has the following issue:

When he goes to his public calendar and creates an event, he then attempts to invite himself as an attendee.  Fills out the information and clicks send.  He gets the normal prompt: "This meeting is not in the Calendar folder for this account.  Responses to this meeting will not be tallied" (This is fine, no worries there)

What he doesn't get is the prompt to see if he would like to copy the event to his Personal Calendar.  (This prompt should follow the tallied item prompt, but doesn't)

I know it would be simpler to use the "Copy to my Calendar" button just above the subject line, but this is the owner of the company and he wants the automatic prompt that he did have at one point in time.  

I have recreated his profile, and reviewed every option that I thought would be remotely close to answering resolving this issue.  We have enabled and disabled Cached mode, as well as installed all Office updates.  I can find no forum that specifically answers the question.  (also, please note that it's an event he send to himself, therefore the auto accept scheduling/calendar invites is not part of the solution)

Thank You all,
0
Comment
Question by:SLPowers
  • 3
4 Comments
 
LVL 12

Expert Comment

by:Mike
ID: 39223140
Im a little confused......why does he need to invite himself if he is creating the event? He already is invited because he is the creator....
0
 

Author Comment

by:SLPowers
ID: 39256877
That's the thing, he's not fully able to invite, he cannot accept the invitation from the public folder, it needs to be copied, and for whatever reason pressing the copy button is not the solution he wants, he wants it to prompt for the Copy as he creates and invites himself.  We've burned one of our Partner solutions for the year, and Microsoft is drawing a blank even.
0
 

Accepted Solution

by:
SLPowers earned 0 total points
ID: 39651309
So the final answer after weeks with Microsoft is that the auto fill got messed up, if we deleted the auto fill file and then re-select the name from the GAL, it works.
0
 

Author Closing Comment

by:SLPowers
ID: 39662024
Tested and it works, Microsoft took weeks to replicate the issue and dig through their product logs.
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

Use email signature images to promote corporate certifications and industry awards.
Outlook Free & Paid Tools
The viewer will learn how to  create a slide that will launch other presentations in Microsoft PowerPoint. In the finished slide, each item launches a new PowerPoint presentation and when each is finished it automatically comes back to this slide: …
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now