Solved

Automatic Copy to my Calendar

Posted on 2013-06-04
4
480 Views
Last Modified: 2013-11-20
I have 2 users running Outlook 2010.  1 user works fine, the other has the following issue:

When he goes to his public calendar and creates an event, he then attempts to invite himself as an attendee.  Fills out the information and clicks send.  He gets the normal prompt: "This meeting is not in the Calendar folder for this account.  Responses to this meeting will not be tallied" (This is fine, no worries there)

What he doesn't get is the prompt to see if he would like to copy the event to his Personal Calendar.  (This prompt should follow the tallied item prompt, but doesn't)

I know it would be simpler to use the "Copy to my Calendar" button just above the subject line, but this is the owner of the company and he wants the automatic prompt that he did have at one point in time.  

I have recreated his profile, and reviewed every option that I thought would be remotely close to answering resolving this issue.  We have enabled and disabled Cached mode, as well as installed all Office updates.  I can find no forum that specifically answers the question.  (also, please note that it's an event he send to himself, therefore the auto accept scheduling/calendar invites is not part of the solution)

Thank You all,
0
Comment
Question by:SLPowers
  • 3
4 Comments
 
LVL 12

Expert Comment

by:Mike
ID: 39223140
Im a little confused......why does he need to invite himself if he is creating the event? He already is invited because he is the creator....
0
 

Author Comment

by:SLPowers
ID: 39256877
That's the thing, he's not fully able to invite, he cannot accept the invitation from the public folder, it needs to be copied, and for whatever reason pressing the copy button is not the solution he wants, he wants it to prompt for the Copy as he creates and invites himself.  We've burned one of our Partner solutions for the year, and Microsoft is drawing a blank even.
0
 

Accepted Solution

by:
SLPowers earned 0 total points
ID: 39651309
So the final answer after weeks with Microsoft is that the auto fill got messed up, if we deleted the auto fill file and then re-select the name from the GAL, it works.
0
 

Author Closing Comment

by:SLPowers
ID: 39662024
Tested and it works, Microsoft took weeks to replicate the issue and dig through their product logs.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article descibes how to create a connection between Excel and SAP and how to move data from Excel to SAP or the other way around.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question