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Purging email automatically

Posted on 2013-06-04
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Last Modified: 2013-12-07
Set up Exchange 2003 to purge emails after 90 days. Although i get message saying it has purged emails not all users email are being purged. Some have one older than 90 days.

Here is the message we receive each night regarding purge

The Microsoft Exchange Server Mailbox Manager has completed processing mailboxes
Started at:      2013-06-04 00:00:30
Completed at:      2013-06-04 00:00:55
Mailboxes processed:      192
Messages moved:      0
Size of moved messages:      0.00 KB
Deleted messages:      807
Size of deleted messages:      70.51 MB
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Question by:WakeHelpdesk
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by:Alan Hardisty
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The date that Exchange looks at when purging is not when the email was received.  It looks at when the email message arrived in the folder that it resides in and if an 89-day old message is moved from one folder to another, then it will be another 90-days before that message will be automatically purged.

This is normal behavior.

Alan
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Author Comment

by:WakeHelpdesk
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I have messages in users sent folders that go back to January. Is there any other criteria
I am missng maybe?
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by:Alan Hardisty
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How have you setup the automated purge?
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Author Comment

by:WakeHelpdesk
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Yes, I sent the message we receive nightly with update of what was purgedin earlier thread.
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by:Alan Hardisty
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That tells me what was purged, not how you set it up.

What steps did you follow to setup the automated purging?

Did you follow a link from a website?  If you did - which website?

Alan
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Author Comment

by:WakeHelpdesk
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Sorry misread your message here is print screen of Policy.
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by:Alan Hardisty
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You seem to have missed adding the screen-print, which isn't hard to do on EE :)

Alan
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Author Comment

by:WakeHelpdesk
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Here you go
Expolicy1.bmp
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Expert Comment

by:Alan Hardisty
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Thanks.

Okay - that looks fine.

Was the mailbox on the current computer sucked down from the server within the last 90 days, because that will also reset the 90-day count?

Alan
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Author Comment

by:WakeHelpdesk
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No
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Expert Comment

by:Alan Hardisty
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Okay - can you screen dump the rest of the tabs for the Mailbox Policy please.
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Author Comment

by:WakeHelpdesk
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Expert Comment

by:Alan Hardisty
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Everything looks to be set correctly.  I would suggest you monitor it for a few weeks to see if more items are automatically deleted.

Alan
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WakeHelpdesk earned 0 total points
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Still getting same. Some people are having mail deleted others have mail over 3 months.
Not sure what else I can do.
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Author Closing Comment

by:WakeHelpdesk
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got answer from a different source
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