Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Outlook redownloading

Posted on 2013-06-04
4
Medium Priority
?
145 Views
Last Modified: 2013-06-04
Hi,

My boss's outlook has "save a copy on server" checked and using pop3.

This is maybe 5th time happening, all his email on the server have been redownloading.  I talked to the hosting company (Rackspace), they told me I need to recreate an outlook profile.  

What I did was I remove his account in outlook, and recreate a new one (new pst).  Is this correct? or there is a better way?  thanks
0
Comment
Question by:mcrmg
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 17

Expert Comment

by:Lior Karasenti
ID: 39219352
If that solve the problem so I guess its OK, but if not you should try to recreate the profile

Check here for instructions how to do it

http://www.howto-outlook.com/faq/newprofile.htm
0
 

Author Comment

by:mcrmg
ID: 39219362
by creating a new profile, how can I get the email account back to the new profile?
Should I recreate all the email accounts?  He has about 7 email accounts..thanks
0
 
LVL 17

Accepted Solution

by:
Lior Karasenti earned 1600 total points
ID: 39219427
You need to recreate them all if you set new Outlook profile, I would suggest to first export all the data to PST

http://office.microsoft.com/en-us/outlook-help/export-outlook-items-to-an-outlook-data-file-pst-HA102534110.aspx

All the accounts are set to 'Leave Copy on Server'?
How do they not reach the mailbox size limit?
0
 

Author Comment

by:mcrmg
ID: 39219440
yes, all have "leave a copy"......the mailbox size is 25G.

We have two email hosting companies, one is Rackspace, one is Google, we have never had this problem with Google.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question