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Slow single website IIS7

Posted on 2013-06-04
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Last Modified: 2013-06-10
I have a web server IIS7 that hosts both live and test environments.

Our live environment is really slow > 30sec response.

I have pointed our test website at the live API and database and it is responding normally. Thus ruling them out. Test is working with no issues and there is no load on the site.

I have restarted the app pool.

I have republished the code.

I installed firebug and we still are seeing 30+ responses.

Any ideas on troubleshooting this?
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Question by:is_staff
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Expert Comment

by:arnold
ID: 39221121
what does the site do?
How many requests does the production site see? See log (do you crunch the IIS logs awstats, etc.) To see a report on number of requests per second, amount of data transmitted, etc.
How much memory does the system have.
Is there a reverse proxy in front of the IIS server
Is access via secure connection?
Do you have restrictions such that on access your code does some DNS lookups/etc.
See log for the production site.
Does the production site have IP/domain restrictions?

Presumably you have a firewall pointing the traffic accessed on port 80 of the WAN IP to the IIS server.
Create another site on its own private IP.
See whether accessing this site shows any of the issue you see.
Then change the firewall forwarding from the current production to the newly created site on the new IP. and see if the issue follows.
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Accepted Solution

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is_staff earned 0 total points
ID: 39221798
Thanks for your response. I installed Firebug and was able to see the hang up was on our live chat providers integrated code. I commented it out and voila.

Next is understanding why they are having an issue.
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Author Closing Comment

by:is_staff
ID: 39234074
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