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need safe way to remove Tidy Works

Posted on 2013-06-04
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462 Views
Last Modified: 2013-06-07
Friend who's pc has Tidy Works asked me for a fix.
I never downloaded it while I was there.
Any safe free removal tools for Vista?
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Question by:nickg5
2 Comments
 
LVL 29

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by:
Sudeep Sharma earned 250 total points
ID: 39219892
@nickg5,

I would recommend to scan the system with the tools mentioned below and in the sequence they are mentioned and post the logs

Make sure you DO NOT REBOOT the system after running tools in point 1 & 2.

1. RogueKiller/TheKiller
2. MalwareBytes
3. TDSSKIller

I would also recommend you to go through the articles from Younghv and RPG for the links of the tools and for the future reference

Basic Malware Troubleshooting
http://www.experts-exchange.com/A_1940.html

Rogue-Killer-What-a-great-name
http://www.experts-exchange.com/A_4922.html

Stop-the-Bleeding-First-Aid-for-Malware
http://www.experts-exchange.com/A_5124.html

Run MalwareBytes in Quick Mode and if that required reboot, then reboot the system and run tools mentioned in point 1 and 2 but this time run MalwareBytes in Full Systen Scan.

So in your next reply post the RogueKiller logs, MBAM logs and TDSSKIller Logs

Sudeep
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LVL 25

Author Closing Comment

by:nickg5
ID: 39230151
never heard back from the friend with the issue........
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