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blackberry locked - password unknown

Posted on 2013-06-04
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Last Modified: 2013-06-05
Blackberry curve 9300 locked. Have no recollection of creating a security password. Can it happen inadvertently, by, for example, entering erroneous passwords in the "enter password" window? Or, does it require a more deliberate, multi-step approach?
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Question by:geezer34
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Expert Comment

by:bartons1691
ID: 39220587
To create a password it does require a more deliberate approach.  Is it a corporate device or your own personal device? Did you connect it to any password protected apps like facebook? Sometimes facebook will set the device password to match that one.  Let me know ASAP if it's a corporate or not.
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by:geezer34
ID: 39220793
Not corporate, no connection to facebook or similar apps. Based on your comment above my doubt about having created the password is stronger. When I had email password problems (originated with a  Verizon account) I typed three or four recent passwords into the "enter password" and then it locked. I have a few more tries remaining before all the data is lost.
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web_tracker earned 330 total points
ID: 39221056
I would phone the manufacturer, some times they have a over riding password that may permit you to log in. You may have to provide proof of ownership before they can unlock it for you. I would do it bfore you run out of tries before it will wipe the data... and data will be lost.
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Author Closing Comment

by:geezer34
ID: 39221606
Thanks
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