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Mailbox Size Warning Notification -Exchange 2010 and Outlook 2010

Posted on 2013-06-05
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Last Modified: 2013-06-10
Hello Experts,
I have exchange 2010 organization with SP3
I am looking for a way through exchange or 3rd party solution, that can send automatic notification to exchange mailbox users using Outlook 2010 that when they reach to the limit at Issue Warning

I would highly appreciate any help.

Thanks

Samir
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Question by:cciedreamer
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Expert Comment

by:Lior Karasenti
ID: 39221305
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Expert Comment

by:Malmensa
ID: 39221366
Assuming you have mailbox quotas set, Exchange should send a warning at 80%, and another at 100%. These are sent sometime early in the morning.
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Author Comment

by:cciedreamer
ID: 39221400
Thanks for the response.
I need like notification email from the exchange server to mailbox users ( outlook) if the user reached to warning to 80%.

In my current, they rececving the notification email after they are prohibited to send/recieve the mail

Your mailbox is full.
506MB      495MB
Current size      Maximum size
Your mailbox can no longer send or receive messages. Please reduce your mailbox size. Delete any items you don't need from your mailbox and empty your Deleted Items folder.

Samir
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Expert Comment

by:Manpreet SIngh Khatra
ID: 39221405
Its simply setting Quota at per mailbox if you want different limits, in case you want similar limts for all users on a Database then surely the best way would be to set on the Mailbox Database itself

- Rancy
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Expert Comment

by:Manpreet SIngh Khatra
ID: 39221407
This is cause they you havent set Warning or all 3 limits on that User or the MailboxDatabase itself so please check that

- Rancy
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Author Comment

by:cciedreamer
ID: 39221537
I have following quota sets for the users


Issue Warning                  480
Prohibit Send                   495
Prohibit Send/Receive     500

My requirements that exchange should an email to outlook user when there mailbox size reached to 480 or 481 for outlook web users it will appear on the left pane of the windows with warning when they reach to 480 but what about the outlook users ??
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Expert Comment

by:Manpreet SIngh Khatra
ID: 39221544
look there is a schedule for the Quota message to be sent to users check when is the Schedule if that everyday morning then if the limit of Warning is reached in Evening and similarly if Send\receive is reached by Night at schedule he will only get the higher warning :)

Exchange 2010 quota warning messages issue
http://exchangeblog.pl/en/tag/quotanotificationschedule/

- Rancy
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Accepted Solution

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cciedreamer earned 0 total points
ID: 39221589
Here is my findings and proposed solution

In Exchange environments previous to Exchange 2010 SP1, Exchange sends a quota message to mailbox owners when a:

1.      Mailbox exceeds its IssueWarningQuota limit (the lowest storage quota);
2.      Mailbox exceeds its ProhibitSendQuota limit (the middle storage quota);
3.      Mailbox exceeds its ProhibitSendReceiveQuota limit (the highest storage quota).

Get-MailboxDatabase | Set-MailboxDatabase -QuotaNotificationSchedule “Mon.04:00-Mon.06:00, Tue.04:00-Tue.06:00, Wed.04:00-Wed.06:00, Thu.04:00-Thu.06:00, Fri.04:00-Fri.06:00, Sat.04:00-Sat.06:00, Sun.04:00-Sun.06:00¿

During this period, Exchange goes through every mailbox in the database(s) and if any has exceeded the quota threshold, it sends the owner an e-mail.

But with exchange 2010 SP2, This is a design update that Microsoft made in Exchange 2010 Service Pack 1. Prior to Service Pack 1, quota warning messages were generated automatically whenever the mail users hit the quota warning threshold. After Service Pack 1 that won't be generated unless you:

However it can be resolved by this registry tweaks

http://www.bostonit.com/KnowledgeBase-Links-Articles/Mailbox-Quota-Warning-Does-Not-Work-Exchange-2010-SP1-SP2-Users-do-not-receive-generate.html

Run Regedit, and go to the following:

HKEY_LOCAL_MACHINE\System\CCS\Services\MsExchangeIS\ParametersSystem

Create a New DWORD Value.

Type CheckWarningQuota , and then press Enter.

Right-click CheckWarningQuota, and then click Modify.

In the Value data box, type 1, and then click OK.

Exit the Registry and restart the Information Store.


Quota notification emails will start working, and people will start getting them once a day if they have exceeded the quota value.


Thanks
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Author Comment

by:cciedreamer
ID: 39221754
I would like to know the experts help Is that solution OK.

Thanks
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Author Comment

by:cciedreamer
ID: 39221984
I have solved this issue on my own. It's absolutely working fine as per my needs. I have shared the steps that will help others
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Author Closing Comment

by:cciedreamer
ID: 39234081
I have solved this issue on my own. It's absolutely working fine as per my needs. I have shared the steps that will help others
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