connecting Surface running Windows RT to Outlook account
Hi all,
I have a microsoft surface tablet I am trying to connect to an outlook account on out exchange server.
I try entering the details for the account and receive the following error;
'To use this account, you need to install a digital certificate on this PC. Contact your system administrator for more info.'
Ok, so i then found this link to try and reolsve the issue;
http://david.gardiner.net.au/2012/08/windows-8-mail-and-exchange-using-self.html
However when I go to browse the OWA site using http://<servername>/owa
and click the Certificate Error in the url textbox i get the following error message;
'Certificate Invalid'
'The security certificate presented by this website has errors.
This problem might indicate an attempt to fool you or intercept any data you send to the server.
We recommend that you close this webpage.'
could anyone provide with a soolution on what to do here? Do i need to create a new self-signed certificate on the server?
For info the times and dates do match on the server and tablet.
I have a microsoft surface tablet I am trying to connect to an outlook account on out exchange server.
I try entering the details for the account and receive the following error;
'To use this account, you need to install a digital certificate on this PC. Contact your system administrator for more info.'
Ok, so i then found this link to try and reolsve the issue;
http://david.gardiner.net.au/2012/08/windows-8-mail-and-exchange-using-self.html
However when I go to browse the OWA site using http://<servername>/owa
and click the Certificate Error in the url textbox i get the following error message;
'Certificate Invalid'
'The security certificate presented by this website has errors.
This problem might indicate an attempt to fool you or intercept any data you send to the server.
We recommend that you close this webpage.'
could anyone provide with a soolution on what to do here? Do i need to create a new self-signed certificate on the server?
For info the times and dates do match on the server and tablet.
ASKER
ok i have got a bit further
http://www.petenetlive.com/KB/Article/0000535.htm
from following the above to add a new cert for the domain i get the following
'Untrusted Certificate The security certificate presented by this website was not issued by a trusted certificate authority.
this problem might indicate an attempt to fool you or intercept any data you send to the server.
we recommend that you close this webpage.'
now i cannot see how to download the cert as pre the first link? any ideas?
http://www.petenetlive.com/KB/Article/0000535.htm
from following the above to add a new cert for the domain i get the following
'Untrusted Certificate The security certificate presented by this website was not issued by a trusted certificate authority.
this problem might indicate an attempt to fool you or intercept any data you send to the server.
we recommend that you close this webpage.'
now i cannot see how to download the cert as pre the first link? any ideas?
ASKER
ok just to update i have gone into desktop mode and I can 'view certificates' from here, but unfortunately there is no install certificate button?
ASKER
OK.
I have got further. I worked out how to run ie in admin mode from the desktop
(right click the ie icon on the bottom bar, then right click internet explorer from that menu and run as administrator)
I the go to the web address, install the certificate (i have installed to both current user and local machine to cover bases), to the 'trusted root certification authorities'
i get the message the certificate was installed successfully,
but then when close down ie, and re-run it gives the cert error again. I also still cannot connect the account to the server?
I have got further. I worked out how to run ie in admin mode from the desktop
(right click the ie icon on the bottom bar, then right click internet explorer from that menu and run as administrator)
I the go to the web address, install the certificate (i have installed to both current user and local machine to cover bases), to the 'trusted root certification authorities'
i get the message the certificate was installed successfully,
but then when close down ie, and re-run it gives the cert error again. I also still cannot connect the account to the server?
Hi,
Please try the following steps.
Please try the following steps.
Check the date and time set on the tablet is correct.
For the certificate which is installed, verify the server name under mail settings is same as the certificate name and DNS must be able to resolve the server name to the proper ip.
Check with Exchange Server Administrator for latest ActiveSync (SSL Certificates for OWA) certificates and install them on the tablet device.
ASKER
Hi SreRaj,
1. Yes both the dates on the server and the tablet match.
2. Yes the cert name is for email.ourdomain.com and I am accessing OWA through https://email.ourdomain.com (although inside the local network).
I have browsed to /OWA and installed the cert as above.
the server details match the certificates details and i still ge tthe same message after adding the cert through internet explorer?
3. I look after the server can you direct me on how to get the latest ActiveSync certs to install on the tablet?
1. Yes both the dates on the server and the tablet match.
2. Yes the cert name is for email.ourdomain.com and I am accessing OWA through https://email.ourdomain.com (although inside the local network).
I have browsed to /OWA and installed the cert as above.
the server details match the certificates details and i still ge tthe same message after adding the cert through internet explorer?
3. I look after the server can you direct me on how to get the latest ActiveSync certs to install on the tablet?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
ok so how will I access and install this on the microsoft surface tablet?
Please try the following
Copy the .cer file generated on the server to the tablet thru a USB drive
Double Click to Open the certificate
When the certificate opens, click the Install Certificate button.
If asked which Certificate Store to use, pick Place all certificates in the following store,
click Browse and then choose Trusted Root Certification Authorities and click OK.
When asked to confirm if you wish to install the certificate click Yes.
Copy the .cer file generated on the server to the tablet thru a USB drive
Double Click to Open the certificate
When the certificate opens, click the Install Certificate button.
If asked which Certificate Store to use, pick Place all certificates in the following store,
click Browse and then choose Trusted Root Certification Authorities and click OK.
When asked to confirm if you wish to install the certificate click Yes.
ASKER
Hi,
I have done this and it doesnt seem to be eitehr installing or recognising the cert?
As when I then try to connect i receive the same error message? Is there anyway I can confirm it has been installed?
i.e. bring up a list of installed certs?
I have done this and it doesnt seem to be eitehr installing or recognising the cert?
As when I then try to connect i receive the same error message? Is there anyway I can confirm it has been installed?
i.e. bring up a list of installed certs?
ASKER
Hi there,
Ok we bit the bullet an dhave bought a SSL for the domain to resolve this issue.
we have remote.ourdomain.co.uk.
I have gone through the 'add trusted certificate' wizard in the sbs console.
However I am now getting the error;
'The imported certificate do not match your website'
I dont understand why this coul dbe happening? How do I resolve this please?
Ok we bit the bullet an dhave bought a SSL for the domain to resolve this issue.
we have remote.ourdomain.co.uk.
I have gone through the 'add trusted certificate' wizard in the sbs console.
However I am now getting the error;
'The imported certificate do not match your website'
I dont understand why this coul dbe happening? How do I resolve this please?
A trusted certificate can be had for less than US$60/year.
http://semb.ee/certs
Simon.