Cannot uninstall EMC IRM 5.1 Client
Posted on 2013-06-05
Whilst administering a new RDS farm for a customer we were required to install an EMC IRM client for PDF. Of course I installed the latest version only to find that we actually needed to install the v5.0 client not the v5.1.
OK so should just be a matter of uninstalling the 5.1 client?
No....not simple at all! I have been unable to uninstall via Programs and Features, re-running the install and selecting remove. The uninstall/install is always interrupted and therefore will not uninstall!
I cannot install the older version as it complains that a newer version is installed. Is there a way to manually uninstall the client via the registry?
The environment is Windows 2008 R2 RDS running within an ESXi4.1 infrastructure.
This is driving me insane!