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Blackberry Curve 9320 - Download photos via USB

Posted on 2013-06-05
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Last Modified: 2013-06-05
is it possible to download photos from the blackberry Curve via USB without having to install Blackberry desktop manager?

just deployed 70 blackberry's and don't really want to have to install Desktop manager software on everyone's computers.
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Question by:bains1000
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Expert Comment

by:Rodney Barnhardt
ID: 39222069
You should be able to enable mass storage and use a USB cable. If you enforce passwords, you the user will need to enter that password on the device and the computer. Here is how to do it on the device: http://docs.blackberry.com/en/smartphone_users/deliverables/41695/1790640.jsp
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Rodney Barnhardt earned 2000 total points
ID: 39222087
I think this ability is enabled by default if you are using BES. If not, there is an IT policy that controls it (page 162 of Admin Guide):

Disable USB Mass Storage IT policy rule
Description This rule specifies whether USB mass storage and the media transport protocol are turned on.
The media transport protocol permits a BlackBerry device user to transfer media files from a
computer or BlackBerry Desktop Manager to a BlackBerry device or media card. When you
transfer files using the media transport protocol, the device does not protect the files using
content protection and does not encrypt the data on the media card, even if you configure the
External File System Encryption Level IT policy rule.
This feature is not available for BlackBerry Desktop Manager 4.2.2 because the Roxio Media
Manager uses the media transport protocol to transfer files.
For more information about protecting data that a device stores on a media card, see the
BlackBerry Enterprise Solution Security Technical Overview.
Possible
values
• Yes
• No
Default values • Yes in the Advanced security IT policy and Advanced Security with No 3rd Party Applications
IT policy
• No in all other preconfigured IT policies
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Author Closing Comment

by:bains1000
ID: 39223226
Thanks, i had disabled this via a policy.
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