Solved

Lotus Notes Traveler Contacts

Posted on 2013-06-05
5
1,410 Views
Last Modified: 2013-12-18
I am having trouble editing my contacts from my Android phone as it states the editor is for notes contacts only . I have include a screen shot from my phone
0
Comment
Question by:MysticNetworks
  • 2
  • 2
5 Comments
 
LVL 15

Expert Comment

by:akhafaf
ID: 39222140
Hi there,,

- I cannt find the Screen Shot ??
- Are you the only user who have this problem ? what about the other Android phone users?- Were you able to edit the contacts before ? Since when did this problem start with you ?

Best Wishes
0
 

Author Comment

by:MysticNetworks
ID: 39222178
The end user was able to edit the contacts from the phone before. I tried to uninstall the notes traveler and reinstall it but the end user still can't edit his contacts
Screenshot-2013-06-04-15-25-13-1.PNG
0
 
LVL 15

Accepted Solution

by:
akhafaf earned 500 total points
ID: 39222303
from your comment it seems that this is the only user having this problem ,, it is highly likely it is an Android problem . However, I found the following on the Internet and I hope it really helps .

http://www.appszoom.com/android_applications/notes+editor

- I would like to ask if the user is able to add/remove contacts on the Phone or not ?

- Just I would like to add ,, Did you try to uninstall the LN Traveler from the phone , then delete the user from the Traveler and after some time re-create the user on traveler then install the software on the phone of the user .

I hope this helps
0
 

Author Comment

by:MysticNetworks
ID: 39222392
I will give this a try thanks so much for youe help
0
 
LVL 4

Expert Comment

by:QuinF
ID: 39225414
Also, are there other users with the same android OS version as yours?
0

Featured Post

The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For users on the Lotus Notes 8 Standard client, this article provides information on checking the Java Heap size and adjusting it to half of your system RAM in attempt to get the Lotus Notes 8.x Standard client to run faster.  I've had to exercise t…
Problem "Can you help me recover my changes?  I double-clicked the attachment, made changes, and then hit Save before closing it.  But when I try to re-open it, my changes are missing!"    Solution This solution opens the Outlook Secure Temp Fold…
Although Jacob Bernoulli (1654-1705) has been credited as the creator of "Binomial Distribution Table", Gottfried Leibniz (1646-1716) did his dissertation on the subject in 1666; Leibniz you may recall is the co-inventor of "Calculus" and beat Isaac…
Nobody understands Phishing better than an anti-spam company. That’s why we are providing Phishing Awareness Training to our customers. According to a report by Verizon, only 3% of targeted users report malicious emails to management. With compan…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question