Solved

imac mac mail app - deleted an account / lost the folders? !

Posted on 2013-06-05
4
673 Views
Last Modified: 2013-11-17
I know enough with macs to be dangerous.  Know outlook much better.

friend having problems with mail (comcast account). No new mail coming into her mac.  Gets the mail ok on phone and another mac machine.

on this problem mac, in mail, there's 2 folders under mailboxes - inbox with lots of items, but none in the last few months.  and sent.  Not sure how much was in there, if anything.

a bunch of folders below that in a subfolder - 'on my mac'.  from what I could see, the problem account was set as pop.

I deleted the account to recreate it.  It went away in the account list of preferences, but so did the inbox and sent of mailboxes heading.

usually in outlook, you delete an account, things stay in outlook.  went into the trash and there was a mail folder in there, but very small files for sent and inbox.  was this really imap? That list of emails (over 2000) - where do you think those actual emails are / were? Is there a way to get that list back?
0
Comment
  • 3
4 Comments
 
LVL 53

Accepted Solution

by:
strung earned 500 total points
ID: 39222616
You might be able to recover it to an external drive using DataRescue III

http://www.prosofteng.com/products/data_rescue.php
0
 
LVL 53

Expert Comment

by:strung
ID: 39222621
If the account was imap just recreating the account should work, but not if it was pop3
0
 

Author Comment

by:BeGentleWithMe-INeedHelp
ID: 39223638
any thoughts on why would it delete the emails / folders?  It really looks like it was pop.  I know in outlook the files stay when you delete an account.
0
 
LVL 53

Expert Comment

by:strung
ID: 39223867
Doesn't work that way on the Mac. When you delete an account, it deletes everything associated with it.
0

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Are you looking to clear some space on your phone for the latest iOS 8 update? Did you switch to Spotify so you no longer need to keep music native on your phone? Run out of space for taking photos while in the middle of vacation? Sometimes the quic…
There is a security feature on iOS devices that is nearly impenetrable when it has been activated.  This article will provide some possible solutions as well as necessary steps to take to ensure you do not end up with a locked device.
Users will learn how to set proper sequence settings, scale images, paste attributes, add transitions, fades, and music. Open up Final Cut Pro 7 and Create a new Project: Set the Sequence Settings. a) Click File > Easy Setup > Format > Apple ProRe…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

713 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question