?
Solved

imac mac mail app - deleted an account / lost the folders? !

Posted on 2013-06-05
4
Medium Priority
?
702 Views
Last Modified: 2013-11-17
I know enough with macs to be dangerous.  Know outlook much better.

friend having problems with mail (comcast account). No new mail coming into her mac.  Gets the mail ok on phone and another mac machine.

on this problem mac, in mail, there's 2 folders under mailboxes - inbox with lots of items, but none in the last few months.  and sent.  Not sure how much was in there, if anything.

a bunch of folders below that in a subfolder - 'on my mac'.  from what I could see, the problem account was set as pop.

I deleted the account to recreate it.  It went away in the account list of preferences, but so did the inbox and sent of mailboxes heading.

usually in outlook, you delete an account, things stay in outlook.  went into the trash and there was a mail folder in there, but very small files for sent and inbox.  was this really imap? That list of emails (over 2000) - where do you think those actual emails are / were? Is there a way to get that list back?
0
Comment
  • 3
4 Comments
 
LVL 53

Accepted Solution

by:
strung earned 2000 total points
ID: 39222616
You might be able to recover it to an external drive using DataRescue III

http://www.prosofteng.com/products/data_rescue.php
0
 
LVL 53

Expert Comment

by:strung
ID: 39222621
If the account was imap just recreating the account should work, but not if it was pop3
0
 

Author Comment

by:BeGentleWithMe-INeedHelp
ID: 39223638
any thoughts on why would it delete the emails / folders?  It really looks like it was pop.  I know in outlook the files stay when you delete an account.
0
 
LVL 53

Expert Comment

by:strung
ID: 39223867
Doesn't work that way on the Mac. When you delete an account, it deletes everything associated with it.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Thanks to luck and dedication (hitting refresh every 5 seconds when the pre-orders were going live at midnight on April 10th) I managed to actually receive an Apple Watch on release day, April 24th. Which means I’ve been using it daily for just ov…
iCloud Drive was introduced after iOS 8 was launched last year. This drive is Apple’s online storage device that lets users sync their files and access them from all their Apple devices.   There is a lot of data that is not automatically backed up…
Users will learn how resize a batch of photos from a single command in Photoshop via Photoshop's Image Processor. Open up an Image you'd like to resize in Adobe Photoshop: Adjust the image size according to your preferences. Image > Adjustments > …
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question