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Outlook 2013 hyperlinks slow to open

Posted on 2013-06-05
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Last Modified: 2013-06-05
Windows 7 Pro 32bit
Outlook 2013
Firefox 21.0
IE 9.0.8

When clicking on a hyperlink in an email it takes about 60 seconds for it to open. I have done the following to try and resolve without any success.
1)Removed all outlook add-ins
2)Disabled virus protection (AVG)
3) Changed default browser from Firefox to IE

Any other ideas I can try to resolve this issue. Very frustrating!
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Question by:big_dawg_61
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Accepted Solution

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John Hurst earned 2000 total points
ID: 39222263
In Outlook 2013 Options go to Trust Center Settings and look at Automatic Download. I uncheck (deselect) that setting.  I am not sure if this will affect the speed of hyperlinks but you could try it.

Make sure Outlook is the Default Mail handler and make sure also that IE is the default browser.

Try this on one machine, restart it and check. Please let us know.

.... Thinkpads_User
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Author Comment

by:big_dawg_61
ID: 39222502
Thinkpads_user your recommendation did the trick. Thanks for the quick response to my question!
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LVL 98

Expert Comment

by:John Hurst
ID: 39222614
@big_dawg_61 - You are most welcome and I was happy to help you with this.

.... Thinkpads_User
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