Dr.Costas Sachpazis
asked on
My HP ProBook 4510s Notebook goes super slow everytime I put the charger in.
My HP ProBook 4510s Notebook goes super slow everytime I put the charger in, but when I take it out it works really fast again.
I don't think it is the battery charger.
Perhaps it's settings, but I have tried every option and it still wont budge!
Any help please?
Costas.
I don't think it is the battery charger.
Perhaps it's settings, but I have tried every option and it still wont budge!
Any help please?
Costas.
ASKER
Thank you for the obvious suggestion. Yes that could be a "tricky" solution.
However, this is not a solution! I am looking for a real solution that will resolve the problem.....
However, this is not a solution! I am looking for a real solution that will resolve the problem.....
ASKER
Thank you DirkMare! No, I have not. But I wil try it right now!
Try this -
I noticed in PROCESS EXPLORER that, whenever i plug the power, it was only one occurrence of SERVICES.EXE to produce a big overload to CPU. This occurrenc of SERVICE.EXE is the one that supports PLUG&PLAY SERVICES and EVENT SERVICES. I started to focus the problem in another way: when my laptop works with batteries, XP throttle some process in order to lower power consumption and this hides the real problem. So I focused on this: what is throttled working in battery mode and consumes CPU in power plug mode?
The answer was quite simple: SERVICE.EXE was yet addressed, I excluded PLUG&PLAY and focused on EVENT SERVICES. I made a tour on EVENT VIEWER and it was simple to discover that SECURITY EVENT LOG had exceded the limits (it was set up for a maximum size of 512kB, but the real size was 80MB!!!). It was quite simple to clear the log in order to gain full CPU avalability (obviously I made a back up of the log). Let me know if that works.
I noticed in PROCESS EXPLORER that, whenever i plug the power, it was only one occurrence of SERVICES.EXE to produce a big overload to CPU. This occurrenc of SERVICE.EXE is the one that supports PLUG&PLAY SERVICES and EVENT SERVICES. I started to focus the problem in another way: when my laptop works with batteries, XP throttle some process in order to lower power consumption and this hides the real problem. So I focused on this: what is throttled working in battery mode and consumes CPU in power plug mode?
The answer was quite simple: SERVICE.EXE was yet addressed, I excluded PLUG&PLAY and focused on EVENT SERVICES. I made a tour on EVENT VIEWER and it was simple to discover that SECURITY EVENT LOG had exceded the limits (it was set up for a maximum size of 512kB, but the real size was 80MB!!!). It was quite simple to clear the log in order to gain full CPU avalability (obviously I made a back up of the log). Let me know if that works.
ASKER
Dear rajivkumar07, it sounded very smart what you said. However, unfortunately it did not work in my case....
Additionally, I should say, that whenever I power my Laptop up, I get the following message:
HP Battery Alert
The system has detected the storage capacity of the battery stated below to be very low.
For optimal performance, this battery may need to be replaced.
Primary (internal) Battery (601)
ENTER - Continue Startup
For more information, please visit: www.hp.com\go\techcenter\startup
I changed already internal battery, but the problem remains.....
Any Idea?
Additionally, I should say, that whenever I power my Laptop up, I get the following message:
HP Battery Alert
The system has detected the storage capacity of the battery stated below to be very low.
For optimal performance, this battery may need to be replaced.
Primary (internal) Battery (601)
ENTER - Continue Startup
For more information, please visit: www.hp.com\go\techcenter\startup
I changed already internal battery, but the problem remains.....
Any Idea?
ASKER
I also forgot to say that I have formatted my hard disk and I installed from the scratch Win 7 Enterprise edition..... However, even that, it did not help.....
I am confused...
I am confused...
since you did a fresh install - it's not a software problem - but hardware
you tried a new battery also - so the remaining parts must be the cause :
charger - or motherboard
all you can do is swap them...
you tried a new battery also - so the remaining parts must be the cause :
charger - or motherboard
all you can do is swap them...
ASKER
Thank you nobus! It sounds logical...
Finally I noticed that whenever I plug the charger in, the monitor of CPU Usage goes immediately and steadily to 100% CPU usage!!!
Does this information mean something more specific on what it is happening to the laptop?
Thank you all for your help!
Finally I noticed that whenever I plug the charger in, the monitor of CPU Usage goes immediately and steadily to 100% CPU usage!!!
Does this information mean something more specific on what it is happening to the laptop?
Thank you all for your help!
Have you installed Windows 7 Service Pack 1 on the computer?
there are some posts on the net about it ; all say it's a bad adapter - try another one :
http://www.itwriting.com/blog/985-hp-laptop-go-slow-caused-by-power-supply.html
here they say it's the adaptor : http://forums.whirlpool.net.au/archive/1766939
http://www.itwriting.com/blog/985-hp-laptop-go-slow-caused-by-power-supply.html
here they say it's the adaptor : http://forums.whirlpool.net.au/archive/1766939
ASKER
Yes, DirkMare, I just installed Windows 7 Service Pack 1 on the computer, but it made no difference!!!
I only noticed that right after first restart, after SP1 was installed and being on adapter, it was working fast and normaly without the known sluggish problem....
However, as soon as it restarted again the problem remains the same....
I notice that as soon as I plug the adapter into the laptop, the CPU usage goes straight away to 100%!!!! Strange!!
Any help?
I only noticed that right after first restart, after SP1 was installed and being on adapter, it was working fast and normaly without the known sluggish problem....
However, as soon as it restarted again the problem remains the same....
I notice that as soon as I plug the adapter into the laptop, the CPU usage goes straight away to 100%!!!! Strange!!
Any help?
did you re-install the System defaults from HP after installing SP1
What anti-virus are you running? have you tried stopping the antivirus service and testing again.
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ASKER
nobus, I did that already. It did not make any difference....
DirkMare, yes, i stopped the antivirus service, and no I did not install the System defaults from HP.
DirkMare, yes, i stopped the antivirus service, and no I did not install the System defaults from HP.
so you have a new battery + adaptor - right
see my conclusion above : only part = motherboard...sorry
see my conclusion above : only part = motherboard...sorry
ASKER
Thank you nobus. Unfortunately, this must ne true..... So, I will give it up??
i do not see other possibilities
you could do a fresh install, or factory reset - just be sure
or look for Bios updates; that can help also
you could do a fresh install, or factory reset - just be sure
or look for Bios updates; that can help also
was the adaptor bad??
or what did you do?
or what did you do?
I just charge my laptop all the way and then use it unplugged. And that actually helps the battery for a long run.