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Robbalman

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Exchange ActiveSync and OWA

Hi,

I am migrating to Exchange 2010 from Exchange 2007.  I upgraded Exchange 2007 to SP2 and installed Exchange 2010 on a new server that is part of the domain and been promoted to a DC.  I pointed HTTPS (443) to the new server.  Sometime in the process owa stopped working and ActiveSync is returning "Incorrect user name or password" on all mobile devices.  Owa lets me log in but then fails.  In firefox the error is "The page isn't redirecting properly" and in IE the request just never finishes. (If I point back to the 2007 server with HTTPS it times out)

Any help would be greatly appreciated.

Robbalman
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Simon Butler (Sembee)
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Have you set the same URL for the external OWA virtual directory on both servers? They should be unique.
Any reason you only upgraded to Exchange 2007 SP2, and not to SP3?

Simon.
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Robbalman

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Hi Simon,

They do not have the same URLs set.

No particular reason for not going to SP3 except that I want to completely remove this server soon so I just needed at least SP2 to be compatible with 2010.  I am downloading and installing it now to see if that changes anything.

Robbalman
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Simon Butler (Sembee)
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Hi Simon,

I am almost done upgrading to SP3 and rollup 1 like you recommended.

As it is now I only have HTTPS pointing to the new server and the rest of the mail services are going to the old server.  My ultimate goal is to completely remove the 2007 server, I am willing to do that now. Should I just follow these steps (http://technet.microsoft.com/en-us/library/gg576862%28v=exchg.141%29.aspx) to remove the 2007 server because the problem I am having is caused by having two exchange servers?

Thanks again,
Robbalman
You can follow those steps to move everything across. I would look at getting the Exchange 2007 server out and then troubleshoot further, it removes that complication.
Simon.
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