Crystal Reports Server 2011 - Error in File *.rpt: Failed to load database information.
Posted on 2013-06-05
I'm replacing an older CR Server with a new one and ran into an error when trying to run various reports.
CR Server: Windows 2008 64bit, Oracle 11g 64 bit and now 32 bit
Server where the database resides - Windows 2003, and Oracle 9i 32 bit
I installed CRS 2011 and installed Oracle 64 bit, and then uninstalled that version of Oracle with a 32 bit version.
In Net Manager, I was able to create the entries for the tnsnames.ora file and was able to authenticate using the test with Net Manager. When I run a report in CMC, I keep getting the error: Error in File ~tmp1fec78b204a83c0.rpt: Failed to load database information.
Any ideas on further troubleshooting steps? I'm copying the install files of the Crystal Reports app itself as another troubleshooting step to see if that functionality is working.