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Outlook for remote users - Name on security certificate is invalid
Posted on 2013-06-05
Some of our remote users see a security alert pop up when they use Outlook 2007 and connect to our Exchange server over the internet. Our Exchange 2007 server uses a self-signed certificate and this has been working great for many years. We just need to import the certificate in IE and that's it.
The certificate information shows it is issued to *.ssldomain.com / Trustwave and I don't know where that comes from. Our own certificates show up just fine under the Trusted Rood Certification Authorities in IE and everything else works just fine.
We tried to install this problem certificate, shows it installed fine but the message returns the next time Outlook is opened. Outlook can sync just fine with our Exchange server but the security alert is annoying. Remote computer is Windows 7 with IE10.
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The certificate information shows it is issued to *.ssldomain.com / Trustwave and I don't know where that comes from. Our own certificates show up just fine under the Trusted Rood Certification Authorities in IE and everything else works just fine.
We tried to install this problem certificate, shows it installed fine but the message returns the next time Outlook is opened. Outlook can sync just fine with our Exchange server but the security alert is annoying. Remote computer is Windows 7 with IE10.
outlook1.jpg
outlook2.jpg
outlook3.jpg
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Check to see what server your autodiscover.magnetics.com
That said, if you use a self-signed certificate with Exchange, you're going to have some issues with it for a while. Spend a little money getting a valid 3rd Party SSL SAN cert and you'll have fewer headaches to deal with (like making people install the certificate).
That said, if you use a self-signed certificate with Exchange, you're going to have some issues with it for a while. Spend a little money getting a valid 3rd Party SSL SAN cert and you'll have fewer headaches to deal with (like making people install the certificate).
As far as i know, we don't have anything set up for autodiscover.magnetics.com
Should we have a host record set up for autodiscover as well and point to our Exchange server, same as mailserv?
Either way, I think switching to a third party ssl is a good idea. Any suggestions for providers are welcome as well.
Should we have a host record set up for autodiscover as well and point to our Exchange server, same as mailserv?
Either way, I think switching to a third party ssl is a good idea. Any suggestions for providers are welcome as well.
Active today
Here, I wrote a blog on how Autodiscover works and some tricks you can use to get it working right: http://acbrownit.wordpress.com/2012/12/20/internal-dns-and-exchange-autodiscover/
Autodiscover uses a predictable pattern for finding the right spot for where to look for configuration info. it starts looking at https://domain.com/autodiscover/autodiscover.xml and then moves on to other records. The blog post has more details.
Autodiscover uses a predictable pattern for finding the right spot for where to look for configuration info. it starts looking at https://domain.com/autodiscover/autodiscover.xml and then moves on to other records. The blog post has more details.
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