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i cannot install programs or remove because some procees of uninstall is stuck

Posted on 2013-06-05
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Last Modified: 2013-06-10
Hello,
i'm tried to remove a program (fences) and the removal was stuck for hours so i hit the "cancel button"
now when i try to install or remove any other program the laptop tells me:
"another program is being installed, pls wait...."
i restart and it didnt help

my laptop is windows7 64b

thanks
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Question by:sikadmin
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Sam Simon Nasser earned 200 total points
ID: 39224742
there are several option:
go to http://www.tune-up.com/and download tuneup utilities (trial for 15 days), use their uninstaller to remove it.
another option is your unistaller - http://www.ursoftware.com/ which do the same function.
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Author Comment

by:sikadmin
ID: 39224836
this is the point ...i cant install anything...
he says : another installation is currently in progress, complete the installation and then try again...
and i dont know what to do..because no installation is REALLY in progress...
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Expert Comment

by:Sam Simon Nasser
ID: 39224839
try the above programs and feedback
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Author Comment

by:sikadmin
ID: 39224899
couldn't install http://www.tune-up.com/ it gave me the "another installation is currently in progress," message
the other one i installed successfully
but it does the same as i tried to remove fences manually trough the control panel
its running for 30 min now without doing anything (it probably run the windows program)...i will give it another 30 min
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Expert Comment

by:ded9
ID: 39225210
Close all apps and then run this fixit

http://support.microsoft.com/mats/program_install_and_uninstall/



Restart system and check.



Ded9
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Assisted Solution

by:aadih
aadih earned 300 total points
ID: 39225655
Boot into safe mode.  Use system restore to restore your system to an earlier point (before you tried to uninstall fences).

If you don't have a restore point to go to, install the uninstaller program (the program that you could not install) from safe mode.
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