i cannot install programs or remove because some procees of uninstall is stuck

Posted on 2013-06-05
Medium Priority
Last Modified: 2013-06-10
i'm tried to remove a program (fences) and the removal was stuck for hours so i hit the "cancel button"
now when i try to install or remove any other program the laptop tells me:
"another program is being installed, pls wait...."
i restart and it didnt help

my laptop is windows7 64b

Question by:sikadmin
LVL 12

Accepted Solution

Sam Simon Nasser earned 800 total points
ID: 39224742
there are several option:
go to http://www.tune-up.com/and download tuneup utilities (trial for 15 days), use their uninstaller to remove it.
another option is your unistaller - http://www.ursoftware.com/ which do the same function.

Author Comment

ID: 39224836
this is the point ...i cant install anything...
he says : another installation is currently in progress, complete the installation and then try again...
and i dont know what to do..because no installation is REALLY in progress...
LVL 12

Expert Comment

by:Sam Simon Nasser
ID: 39224839
try the above programs and feedback
Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions


Author Comment

ID: 39224899
couldn't install http://www.tune-up.com/ it gave me the "another installation is currently in progress," message
the other one i installed successfully
but it does the same as i tried to remove fences manually trough the control panel
its running for 30 min now without doing anything (it probably run the windows program)...i will give it another 30 min
LVL 30

Expert Comment

ID: 39225210
Close all apps and then run this fixit


Restart system and check.

LVL 24

Assisted Solution

aadih earned 1200 total points
ID: 39225655
Boot into safe mode.  Use system restore to restore your system to an earlier point (before you tried to uninstall fences).

If you don't have a restore point to go to, install the uninstaller program (the program that you could not install) from safe mode.

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

OfficeMate Freezes on login or does not load after login credentials are input.
Unable to change the program that handles the scan event from a network attached Canon/Brother printer/scanner. This means you'll always have to choose which program handles this action, e.g. ControlCenter4 (in the case of a Brother).
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
This Micro Tutorial will give you a basic overview of Windows Live Photo Gallery and show you various editing filters and touches to photos you can apply. This will be demonstrated using Windows Live Photo Gallery on Windows 7 operating system.

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question