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how to completely uninstall surfcop

Posted on 2013-06-06
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Last Modified: 2013-06-07
hi i am running isa 2006 and installed a few weeks ago 'surfcop'.

i have since uninstalled 'surfcop' a few weeks ago and for some unknown reason when i try to access the internet it shows a message which i have attached to this thread which appears to have also stopped me from browsing the internet via my isa 2006 and my win 7 laptop showing the exact same message!!

qns1.  does anyone know how to rectify this ?

note: when i do a search and locatedit locates some residual 'surfcop' files in the following so i have also deleted the (_sc) folder as below but still same issue:

c:\program files\microsoft isa server\ui_htmls\_sc
surfcop-issue.docx
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Question by:mikey250
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Haresh Nikumbh earned 1500 total points
ID: 39225244
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Author Comment

by:mikey250
ID: 39229590
hi takecoffe,  i did install 'pro uninstaller' but it did not show anything about 'surfcop'.

what i did was check the c:\ and saw that even after uninstalling isa 2006 it left folders and files on my hardrive which also contained 'surfcop' files that are integrated into isa 2006.  so i deleted those folders also and rebooted.

so far it appears this has rectified my problem and as a result i have install clean isa 2006 without also installing 'surfcop' and all appears well.

i will however allocate points as 'pro uninstaller' may come in useful at a later date.

much appreciated
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LVL 22

Expert Comment

by:Haresh Nikumbh
ID: 39229608
Its good to know that problem is resolved :)
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Author Closing Comment

by:mikey250
ID: 39229621
even though it did not resolve my issue, this was probably because i had already uninstalled 'surfcop', so it did not detect those residual folders and files left behind, but i have still allocated points as this tool may come in useful at a later date if i do re-install surfcop and come across a problem again or something else.

appreciated
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