Solved

Exchange 2010 ActiveSync contacts disappearing from iPhone

Posted on 2013-06-06
4
673 Views
Last Modified: 2013-06-23
We are having an issue where contacts are disappearing from the owner's iphone.  Apparently this was "fixed" before but of course like every other thing that was "fixed" before me he doesn't remember what was done.

I've never had this issue before at my previous jobs (in much bigger environments) so I'm lost on this.
0
Comment
Question by:Shadowless127
  • 3
4 Comments
 
LVL 22

Accepted Solution

by:
Haresh Nikumbh earned 500 total points
ID: 39225381
icloud account was set up to sync the contacts ? if yes then turn off icloud contact sync.
then turn off Exchange contact sync..

after turn off both, only turn on exchange contacts sync and verify
0
 
LVL 9

Author Comment

by:Shadowless127
ID: 39226148
I am now getting reports it's happening on either iPhones, and at least 1 iPad.
0
 
LVL 9

Assisted Solution

by:Shadowless127
Shadowless127 earned 0 total points
ID: 39256576
Problem was with third party synchronization software they have been running on the exchange server.

iCloud was affecting calendars though, so thatnks for that.
0
 
LVL 9

Author Closing Comment

by:Shadowless127
ID: 39269075
Code2 Exchange Sync was the issue.
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
how to add IIS SMTP to handle application/Scanner relays into office 365.

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now