themightydude
asked on
Send As permissions - Exchange 2010
We have a strange issue that has popped up for us.
We had a few users request a certain email address that they could send from. For example AR@company.com or AP@company.com
We created those emails in exchange 2010 and gave send as permissions to the users that wanted it. However, when they try to send as one of those email addresses, they get an immediate bounce back saying they do not have permissions to send as. However, it works fine in OWA, and if you create a new outlook profile, it works fine, till the next morning. I'm assuming maybe it's a OAB issue since the OAB gets downloaded nightly.
I don't see any errors / issues in the event logs. Not really sure where to go from here.
Anyone have any insight?
Little background: We migrated from exchange 2003 to 2010 about a year ago.
Users are using outlook 2007 or outlook 2010.
Exchange 2010 is installed on a server 2008 standard VM.
We had a few users request a certain email address that they could send from. For example AR@company.com or AP@company.com
We created those emails in exchange 2010 and gave send as permissions to the users that wanted it. However, when they try to send as one of those email addresses, they get an immediate bounce back saying they do not have permissions to send as. However, it works fine in OWA, and if you create a new outlook profile, it works fine, till the next morning. I'm assuming maybe it's a OAB issue since the OAB gets downloaded nightly.
I don't see any errors / issues in the event logs. Not really sure where to go from here.
Anyone have any insight?
Little background: We migrated from exchange 2003 to 2010 about a year ago.
Users are using outlook 2007 or outlook 2010.
Exchange 2010 is installed on a server 2008 standard VM.
Amit
Make sure these users are not part of any protected group in AD. Also check admin count value for these users via using adsiedit tool. If it is 1, that means they are part of protected group and permission will be revoked automatically by AD.
ASKER
But they can send from OWA just fine..if they were part of a protected group then it shouldn't work in OWA either correct?
Ya that is correct. But can you check admin count value for one user.
ASKER
Checked for one of the users having this issue and admin count is not set.
ASKER
I should mention as well that I can do a send as from one of the accounts, but not from the other.
Hi Mightydude,
I've had this before.
1) Outdated Cached Contact Information (*.Nk2)
You could right click and delete the problem addresses or delete the whole list.
Here is some info: http://windowsitpro.com/outlook/outlook-2010-autocomplete-cache-and-suggested-contacts
OR
2) OAB Problem
Delete the offline address book folder under “C:\Users\username\AppData
James
I've had this before.
1) Outdated Cached Contact Information (*.Nk2)
You could right click and delete the problem addresses or delete the whole list.
Here is some info: http://windowsitpro.com/outlook/outlook-2010-autocomplete-cache-and-suggested-contacts
OR
2) OAB Problem
Delete the offline address book folder under “C:\Users\username\AppData
James
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ASKER
fixed