?
Solved

Excel overwrite problem

Posted on 2013-06-06
5
Medium Priority
?
190 Views
Last Modified: 2013-10-30
I have a school network with several office users. Just recently the users cannot overwrite an excel file or a word file on a network drive. They can create a new file and save it OK. The files were saved as xls or doc, probably from Office 2003. When the files are opened and modified, they cannot be saved with the same name (overwritten). The users are using Office 2007 or Office 2010. Each time they try a tmp file is created. I understand that office saves the overwrite file as tmp then renames it to the original name when it completes. The users can save the files OK if they change the extension to xlsx or docx. They can then delete to old xls or doc files. Why does it not work like it did before?

I have googled and found others have the same problem. Of course, the first question is ... what has changed on the network? Several things have changed in the last week, but others with the same problem did not have these changes. I originally had 3 DCs; one 2008 and two 2008 R2. I ran dcpromo on the 2008 dc and removed it from the network. DHCP is on one of the 2008 R2 DCs. The removed DC had been running WINS. I changed the options in the DHCP scope to switch WINS to one of the remaining DCs.

The files are on a mapped drive on a 2003 server. I plan to move the files to another shared drive on a 2012 server, but have not done that yet. Of course, I am making the updates and changes during the summer break.

Although the users have a workaround, I would like to know what can be done to fix the problem. Any help would be appreciated. Thanks in advance.
0
Comment
Question by:old_hickory
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
5 Comments
 
LVL 101

Expert Comment

by:mlmcc
ID: 39230452
Can they do a SAVE AS and change the file type to Excel 1997-2003 (.xls)

mlmcc
0
 

Author Comment

by:old_hickory
ID: 39230527
I will not be back onsite until Tuesday. I think the answer is no, but I need to verify that.
0
 
LVL 16

Accepted Solution

by:
terencino earned 1500 total points
ID: 39246633
Do the files open as read-only? I get this problem occasionally when a network backup hasn't completed and the files are locked.
...Terry
0
 

Author Comment

by:old_hickory
ID: 39248023
No. They do not. It only happens with the xls files. not the xlsx. Wouldn't they all be locked if it were caused by a backup in progress? Since I posted this, I have moved the files to a 2012 share. Since I did that there have been no problems. This confuses me even more.

Thank you for your post.
0

Featured Post

Tech or Treat!

Submit an article about your scariest tech experience—and the solution—and you’ll be automatically entered to win one of 4 fantastic tech gadgets.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how you can use Custom Document Properties to store settings and other information in your workbook so that they will be available the next time you open the workbook.
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
This Micro Tutorial will demonstrate in Google Sheets how to use the HYPERLINK function to create live links inside your spreadsheet.
Many functions in Excel can make decisions. The most simple of these is the IF function: it returns a value depending on whether a condition you describe is true or false. Once you get the hang of using the IF function, you will find it easier to us…

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question