Solved

Windows 8 Remote Access

Posted on 2013-06-06
11
339 Views
Last Modified: 2013-06-13
I have a windows 8 pc and would like to be able to connect to it remotely, I have checked both "Allow Remote Assistance Connections to this computer" and " Allow this computer to be controlled remotely".  I also turned off my firewall and Windows defender and I still cannot connect.  I have tried with both a windows XP machine and a Windows 7 machine with the same results.
0
Comment
Question by:mogurek
11 Comments
 
LVL 24

Expert Comment

by:aadih
ID: 39226743
Is the PC behind a router?
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 39226745
If by "remote" you mean you are in a different site and you wish to access XP, Seven and Eight at a different site, then you need to set up some secure access.

1. Set up Logmein or comparable application on the remote computer and access it that way.
2. Set up a VPN tunnel for you to access. This works well but is much more complicated to set up.

... Thinkpads_User
0
 
LVL 14

Expert Comment

by:comfortjeanius
ID: 39226746
0
Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

 
LVL 34

Expert Comment

by:Michael-Best
ID: 39226749
You probably have not installed the remote access software or set up the remote access correctly?
0
 
LVL 3

Expert Comment

by:xavixsb
ID: 39226806
There are some requisites to connect via remote desktop.

The account of windows 8 need password and permissions to use remote desktop.

if you want to connect outside your lan (internet), you need a fixed ip in the windows 8 machine and a port open  in your router (default is 3389) to ip of windows 8 pc.

Connect via de public ip router
0
 

Author Comment

by:mogurek
ID: 39226815
It is on my network/site
0
 
LVL 34

Expert Comment

by:Michael-Best
ID: 39226838
comment deleted..
0
 
LVL 93

Expert Comment

by:John Hurst
ID: 39226974
Open Remote Desktop connection and enter the IP address of the Windows 8 machine. What response or error number do you get?
.... Thinkpads_User
0
 
LVL 88

Accepted Solution

by:
rindi earned 500 total points
ID: 39227136
If you are using Windows RT or Windows you can't remote desktop to them. It is only available on Windows 8 pro or enterprise...

If you are using Windows 8 pro or above, make sure that on the Windows 8 box you have removed the tick from the checkbox "Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended)". Also make sure you have added the users you need.

On the PC's you are connecting from make sure you have the most current version of the remote desktop client installed.
0
 
LVL 54

Expert Comment

by:McKnife
ID: 39229673
Why so many suggestions when still all that is used to describe the problem is "I still cannot connect"? Mogurek, what's the error message? Please also try if the RDP port 3389 is accessible by using telnet:
telnet targetcomputersname 3389
[telnet might need to be installed as a windows feature, first. xp, if I remember correctly features telnet out of the box]
0
 
LVL 12

Expert Comment

by:kadafitcd
ID: 39230236
With the limited information we have it's hard to help you with this.  You need to provide more detail.

That being said a very good free Remote Desktop Software called TeamViewer might just be what you need to bypass this headache and get it to work properly.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

With the recent demise of Windows XP support, you may be a new convert to Windows 7 or Windows 8. Or perhaps you've been on W7 or W8 for a while, but just recently acquired your first scanner for the new OS. In either case, you are likely to be very…
I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question