[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Exchange Delegated Mailbox messages not appearing

Posted on 2013-06-06
3
Medium Priority
?
225 Views
Last Modified: 2013-08-22
A user was given full access to another users mailbox when they left the company.   The user was able to access folders and email from within outlook without any issue until recently the messages disappeared.  Oddly, the folder structure remains and outlook does not complain about any permissions issues.

Tried the following with no luck:

- Re-applied permissions
- Turned off cached exchange mode
- Verified messages were still in mailbox

Any ideas?
0
Comment
Question by:Hir0
3 Comments
 
LVL 63

Assisted Solution

by:Simon Butler (Sembee)
Simon Butler (Sembee) earned 300 total points
ID: 39227519
Check through OWA.
Was the original AD account locked/password reset? It could be that someone else has accessed the content.
The other thing could be a VIEW - that can hide the content.

Simon.
0
 
LVL 3

Author Comment

by:Hir0
ID: 39229354
Checked the original  users mailbox in OWA and all the email is there.  The original users ad account is fine.  Ill check the view
0
 
LVL 10

Accepted Solution

by:
Schuyler Dorsey earned 300 total points
ID: 39358673
I concur with above on checking the View settings. I have seen this specific behavior. Here is where caught us up.

In Outlook, go to View - View Settings - Filter. Clear everything in here, especially under the Advanced tab.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Want to know how to use Exchange Server Eseutil command? Go through this article as it gives you the know-how.
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
Suggested Courses

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question