Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 194
  • Last Modified:

Troubles with a public WiFi connecting with Nooks and Kindles

I'm supporting a small public library that is using NetGear ProSafe Dual Band Wireless Access Point WAG102.  Using 802.11b/g, channel 11 with no security assigned.

While smartphones and laptops connect with no issues, Nooks and Kindles see the SSID but fail to connect.  Normally with a fail to authenticate error.
0
em04048
Asked:
em04048
  • 4
1 Solution
 
engeltjeCommented:
Strange, normally this kind of behaviour affects Apple iPhone and iPad.
Try to set the network to G only instead of B/G

Does this help?
0
 
em04048Author Commented:
Thanks for the quick reply,   The Wi-Fi was originally set to G only, I changed it to B/G just recently in hopes it would fix it...
0
 
Rick_O_ShayCommented:
This is mentioned in the Nook's FAQ. Don't know if you have tried it or not.
A lot of times deleting a device's profile and trying it again works.

"Tap the network you want to connect to, and select Forget. Tap the Wi-Fi network again to connect. If you are still having issues, please call customer service at 1-800-THE-BOOK (1-800-843-2665)."
0
What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

 
em04048Author Commented:
I've previously tried the deleting of the device profile with no success.
0
 
em04048Author Commented:
It was an unsecured network and once I placed a password on the WiFi, all of the devices started working.
0
 
em04048Author Commented:
I found the answer myself
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

  • 4
Tackle projects and never again get stuck behind a technical roadblock.
Join Now